Leslie Carreon

• Provided exceptional customer service while addressing specific cleaning requests from clients.
• Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
• Delivered quality customer service to address urgent needs and cleaning requests.
• Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.

• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
• Provide great customer experience and help them game plan their perfect transportation experience by trusting us to take them to an unforgettable event.

BUILDING HIGH PERFORMING TEAMS

• Train, coach, reward and motivate associates to improve selling skills and customer experience
• Attract, interview, and retain top talent
• Reinforce selling expectations, performance, results and accountability with all associates

SELLING EFFECTIVENESS

• Lead and model the selling and customer experience standards
• Lead by example to meet selling goals and drive sales
• Display expert knowledge of product, company policies, and store
• Set store daily goal including associate shift goal

TELLING THE BRAND STORY

• Support and assign replenishment activities that kept the store full and abundant
• Provide leadership and assistance with floorset, window change, visual presentation standards, signage placement, etc.
• Execute visual standards and maintain a safe, inviting store appearance

OPERATIONAL EXCELLENCE

• Perform opening and closing routines including executing of Bank Deposit's, receipts of shipment, and interpret/disseminate company directive
• Act as manager on duty, when scheduled, to address customer complains, vendor or maintenance issues
• Partner with members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities.
• Maintain policies and procedures
• Incorporate Loss Prevention and safety messages into daily operations