Leslie Casas
San Antonio
Summary
Versatile and dedicated professional with experience at Northeast Methodist Hospital, excelling in vital signs monitoring and compassionate care. Proven track record in improving patient satisfaction and streamlining healthcare workflows. Skilled in Microsoft Excel and effective communication, adept at multitasking and solving complex problems. Demonstrates a strong commitment to delivering exceptional customer service and support across diverse roles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Nurse Extern
Northeast Methodist Hospital
08.2023 - Current
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
- Monitored patient vital signs and reported any changes to nursing staff.
- Observed and reported any changes in patient condition to proactively address potential risks.
- Collaborated with supervising nurses to ensure quality care for all patients on the unit.
- Demonstrated adaptability by working seamlessly across various clinical units based on staffing needs or volume fluctuations within the hospital setting.
- Provided emotional support to family members during critical situations, fostering trust and open communication among caregivers, patients, and families.
Bartender
Stetson Bar
01.2020 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Administrative Assistant
Armadillo Services
01.2016 - 12.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Patient Care Technician
Fort Duncan Regional Medical Center
03.2014 - 01.2016
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Followed directions of licensed nurses to administer medications and treatments.
Education
Associate of Science - Nursing
Galen College of Nursing
San Antonio, TX12-2026
Associate of Science - Vocational Nursing
Southwest Texas Junior College
Uvalde, TX05-2021
High School Diploma -
C.C. Winn High School
Eagle Pass12-2014
Skills
- Vital signs monitoring
- Clinical judgment
- Compassionate care
- Feeding assistance
- Strong multitasking
- Customer service
- Highly reliable
- Outgoing personality
- Customer service expertise
- Complex Problem-solving
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
Certification
- Basic Life Support Certification (BLS)
- ServSafe Food Handler's Certification
- Advanced Cardiac Life Support Certification (ACLS)
- Certified Nursing Assistant (CNA)
- Microsoft Office Specialist (MOS) - Microsoft.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Nurse Extern
Northeast Methodist Hospital
08.2023 - Current
Bartender
Stetson Bar
01.2020 - 07.2023
Administrative Assistant
Armadillo Services
01.2016 - 12.2019
Patient Care Technician
Fort Duncan Regional Medical Center
03.2014 - 01.2016
- Basic Life Support Certification (BLS)
- ServSafe Food Handler's Certification
- Advanced Cardiac Life Support Certification (ACLS)
- Certified Nursing Assistant (CNA)
- Microsoft Office Specialist (MOS) - Microsoft.
Associate of Science - Nursing
Galen College of Nursing
Associate of Science - Vocational Nursing
Southwest Texas Junior College
High School Diploma -
C.C. Winn High School
Similar Profiles
Katrina ThomassonKatrina Thomasson
RN Case Manager – Cardiovascular CVTS at Northeast Methodist HospitalRN Case Manager – Cardiovascular CVTS at Northeast Methodist Hospital
Ronaldo VillarrealRonaldo Villarreal
CT Technologist at Northeast Methodist HospitalCT Technologist at Northeast Methodist Hospital
Amanda LopezAmanda Lopez
ER Technician at Northeast Methodist HospitalER Technician at Northeast Methodist Hospital