Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leslie Chavez

Mission Viejo,CA

Summary

Driven professional with a proven track record at Activcare Living, adept in organization and verbal communication. Excelled in client relations and scheduling, enhancing customer satisfaction. Achieved sales goals at Ulta Beauty Inc. by surpassing personal targets, showcasing exceptional time management and customer service skills. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Overview

3
3
years of professional experience

Work History

Receptionist

Activcare Living
04.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.

Cosmetic Beauty Advisor

Ulta Beauty Inc.
03.2021 - 01.2022
  • Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
  • Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management.
  • Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
  • Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
  • Maintained a clean, organized, and visually appealing counter space to create a welcoming environment for customers.
  • Managed inventory effectively, ensuring adequate stock levels of popular products while minimizing overstock risks.

Education

High School Diploma -

Hillview High School
Tustin, CA
05.2019

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling appointments
  • Greeting and Seating Clients

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Receptionist

Activcare Living
04.2024 - Current

Cosmetic Beauty Advisor

Ulta Beauty Inc.
03.2021 - 01.2022

High School Diploma -

Hillview High School

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Leslie Chavez