Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Collins

Palestine,TX

Summary

Proven professional with extensive experience in child care and financial services. Demonstrated ability to enhance customer satisfaction and manage operations efficiently. Skilled in multitasking, organization, and outstanding communication, fostering strong relationships and environments conducive to growth. Achieved significant trust through patience, empathy, and exceptional customer service.

Overview

4
4
years of professional experience

Work History

Childcare Provider

Barbers Creekside Kids
06.2017 - 02.2018
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Worked with children to develop good cognitive, physical and language skills.
  • Promoted healthy eating habits by preparing and serving nutritious meals and snacks.

Childcare Assistant

Evangelistic Temple Learning Center
02.2017 - 06.2017
  • Supervised free play and other activities to keep children safe.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
  • Maintained accurate records of attendance, incident reports, and daily logs for effective documentation purposes.
  • Worked closely with fellow staff members in developing and implementing educational and recreational activities.

Bank Teller

Capital One
06.2015 - 10.2015
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Loan/Store Manager

Check N Go
12.2013 - 06.2015
  • Enhanced customer satisfaction with timely and accurate loan assessments, providing clear communication throughout the process.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.

Education

High School Diploma -

Elkhart High School
Elkhart, TX
05-2010

Skills

  • Patience and empathy
  • Child supervision
  • Exceptional Customer service
  • Multitasking and organization
  • Outstanding communication skills
  • Data entry
  • Call management
  • Teamwork and collaboration

Timeline

Childcare Provider

Barbers Creekside Kids
06.2017 - 02.2018

Childcare Assistant

Evangelistic Temple Learning Center
02.2017 - 06.2017

Bank Teller

Capital One
06.2015 - 10.2015

Loan/Store Manager

Check N Go
12.2013 - 06.2015

High School Diploma -

Elkhart High School

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Leslie Collins