Leslie DeBord
Garner
Summary
Dedicated and result-driven professional with expanding experience in accurately transcribing audio and video recordings into written format in legal transcription. Possessing proficient knowledge in legal language, processes, and documents, with a proven precision of transcript editing and proofreading to ensure transcript quality and excellence. Adept at developing and implementing strategies and utilizing software tools that significantly improve individual performance in creating precise transcripts. Skilled in streamlining processes, fostering effective communication, and handling sensitive information with discretion. Excels in roles requiring the ability to manage multiple projects and adapt quickly. Seeking to bring a strong background in legal transcription, efficient self-management, and problem-solving to a remote position.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Legal Transcriptionist
Veritext Legal Solutions
07.2024 - Current
- Enhanced document accuracy by transcribing legal proceedings, testimonies, and depositions with strict attention to detail.
- Maintained client confidentiality by adhering to legal and ethical guidelines in handling sensitive information.
- Ensured timely delivery of transcripts by managing multiple projects simultaneously, prioritizing deadlines and multitasking effectively.
- Improved transcript quality by proofreading and editing documents for grammar, punctuation, and formatting consistency.
- Managed sensitive audio recordings securely throughout the transcription process, safeguarding clients'' data privacy.
- Reduced turnaround time for transcript delivery by implementing effective time management strategies and staying organized under pressure.
- Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
- Contributed to the growth of the firm''s reputation for excellence in transcription services through consistent high-quality work.
- Assisted colleagues with heavy workloads as needed, fostering a supportive team environment and ensuring timely completion of all projects.
- Increased overall transcript accuracy with thorough research on relevant legal terminology and case-specific details.
- Streamlined transcription processes by utilizing specialized software tools for increased efficiency and productivity.
- Leveraged advanced typing skills and proficiency in legal terminology to produce accurate, high-quality transcripts consistently.
Full-Time Nanny/Household Manager
PERKINS HOUSEHOLD
12.2022 - 05.2024
- Successfully enhanced family life quality by providing exceptional childcare and household management for a family with one child, including efficient grocery shopping and creative activity planning
- Implemented and tailored child development programs based on extensive research in child psychology and behavior, significantly improving the child's emotional and cognitive growth
- Managed competing household projects and seamlessly coordinating family appointments, leading to an improved family schedule
- Strengthened parent-child dynamics through effective communication strategies and guidance on positive behavior reinforcement, resulting in noticeable improvements in family interactions and child behavior
Lead Teacher
GODDARD SCHOOL
10.2022 - 12.2022
- Successfully implemented a dynamic educational program for children, resulting in enhanced learning experiences and positive feedback from multiple families
- Leveraged expertise in child development and behavior to create a nurturing environment, significantly contributing to the positive growth and development of individual children
- Ensured management and confidentiality of family and children's records, leading to personalized care and a deep understanding of each child's unique needs
Team Member
WHOLE FOODS MARKET
11.2020 - 11.2021
- Surpassed customer service metrics and retention goals, significantly enhancing customer experience and loyalty
- Played a key role in educating customers about store processes and product offerings, boosting customer engagement and satisfaction
- Contributed to team success by efficiently resolving customer inquiries, achieving an excellent level of customer satisfaction
- Showcased outstanding organizational skills in product storage and filing, maintaining high store standards and operational efficiency
- Ensured accurate and efficient transaction processing, enhancing customer trust and satisfaction, and supporting store operations
- Organized store merchandise, maintaining strict adherence to store standards and policies, and contributing to a visually appealing shopping environment
Bakery Clerk
LOWES FOODS
08.2019 - 10.2020
- Achieved exceptional time management, effectively organizing tasks and schedules to meet stringent deadlines in a dynamic bakery setting, contributing to streamlined operations
- Surpassed customer service satisfaction targets by delivering detailed and accurate product information, contributing to an increase in customer satisfaction and repeat patronage
- Managed merchandise data, optimizing inventory alignment with customer needs and improving store merchandising
- Maintained sanitation standards utilizing knowledge of food safety regulations and practices, ensuring a clean and safe work environment
- Operated and maintained commercial kitchen equipment throughout the process of production
- Accurately baked and decorated products, adhering to recipes and schedules to ensure quality and quantity per facility standards
Shift Lead
MENCHIE'S FROZEN YOGURT
06.2015 - 08.2019
- Enhanced customer service standards as Shift Lead, consistently addressing and surpassing customer needs, leading to notable increases in customer satisfaction and repeat business
- Executed precise and comprehensive data entry for financial reconciliation, ensuring accuracy and reliability in accounting records
- Streamlined and perfected transaction processes, significantly improving customer service efficiency and contributing to positive feedback from both customers and management
Education
Transcription Essentials With Legal
Blue Ledge
04-2024
Bachelor of Arts (BA) - Philosophy
University of North Carolina Chapel Hill
Chapel Hill, North Carolina08.2022
Some College (No Degree) - Liberal Arts And General Studies
Wake Technical Community College
Raleigh, North Carolina05-2018
Skills
- Time Management & Adaptability
- Detail-Oriented & Deadline-Driven
- Microsoft Office
- Editing, Proofreading & Research
- 70 WPM
- Transcription Software Proficiency
- Work Prioritization
- Ethical Standards Adherence
- Legal Terminology
- Problem Solving & Critical Thinking
- Organizational & Strategic Planning
Certification
- Wake Technical Community College | Raleigh, North Carolina | March2023
- Associate Professional In Human Resources (aPHR) Certification Prep
- Certification Scheduled | March2024
Accomplishments
- President’s List | August 2016-June 2018
- Wake Technical Community College | Raleigh, North Carolina
Timeline
Legal Transcriptionist
Veritext Legal Solutions
07.2024 - Current
Full-Time Nanny/Household Manager
PERKINS HOUSEHOLD
12.2022 - 05.2024
Lead Teacher
GODDARD SCHOOL
10.2022 - 12.2022
Team Member
WHOLE FOODS MARKET
11.2020 - 11.2021
Bakery Clerk
LOWES FOODS
08.2019 - 10.2020
Shift Lead
MENCHIE'S FROZEN YOGURT
06.2015 - 08.2019
Bachelor of Arts (BA) - Philosophy
University of North Carolina Chapel Hill
- Wake Technical Community College | Raleigh, North Carolina | March2023
- Associate Professional In Human Resources (aPHR) Certification Prep
- Certification Scheduled | March2024
Transcription Essentials With Legal
Blue Ledge
Some College (No Degree) - Liberal Arts And General Studies
Wake Technical Community College
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