Leslie DeHerrera

Streamlined staff schedules, resulting in improved customer wait times.

Quickly addressed customer complaints, promoting a culture of exceptional service.

Trained and integrated new hires efficiently, boosting retention rates.

Supervised onboarding processes for new employees, clarifying roles and expectations.

Delegated tasks effectively to ensure store presentation met cleanliness standards.

Scheduled staff according to expertise, adapting to operational fluctuations.

Monitored safety compliance within the front-end area, upholding regulations.

Managed inventory levels and placed orders to ensure adequate supplies.

• Created warm environments for children from 7 months to 17 years that promoted emotional, social, and intellectual growth.
• Safely transported children to extracurricular activities including dance classes, horseback riding lessons, and basketball practice.
• Planned interactive excursions focusing on physical development and educational enrichment.
• Coordinated after-school activities for two children while managing transportation for events and practices.
• Assisted children with homework by integrating school material into daily activities for better retention.
• Built professional relationships with families through open dialogue and positive reinforcement strategies.
• Conducted light housekeeping duties such as preparing nutritious meals and cleaning play areas efficiently.
• Limited screen time by involving children in hands-on games and immersive reading experiences.

Guided patrons to seats, enhancing overall audience experiences during events.

Managed responsibilities effectively during high-volume events, demonstrating adaptability.

Delivered friendly service while greeting customers, ensuring a welcoming atmosphere.

Aided in emergency evacuations, guaranteeing safety for all attendees.

Maintained up-to-date game knowledge through team leaders, performing exceptionally.

Collaborated with team members and customers to support smooth event operations.

Recognized by management for consistently delivering outstanding customer service.

Monitored guest compliance with safety protocols, promptly reporting any issues.

• Communicated clear ground rules for classroom behavior emphasizing respect and responsibility.
• Implemented tailored programs for students needing extra educational support.
• Created a child-centered curriculum that encourages active participation in learning.
• Partnered with fellow educators to design lessons aimed at boosting engagement.
• Enhanced reading proficiency through structured group sessions and whole-class activities.
• Utilized diverse assessment techniques to measure student learning outcomes effectively.
• Secured favorable feedback from parents about classroom instruction quality.
• Developed innovative media resources to enhance comprehension of subject matter.

• Earned reputation for reliability and commitment to excellence.
• Worked closely with peers to identify innovative learning and outreach initiatives.
• Managed all delegated responsibilities, including lesson planning, trips, and events.
• Employed interactive instructional techniques to promote understanding of materials.
• Arranged classrooms to facilitate effective group learning experiences.
• Cultivated positive connections with students, parents, and educational staff.
• Designed curricula and structured lessons tailored to varied developmental levels.
• Demonstrated patience in interactions, fostering individual growth among students.

• Oversaw inventory management by placing orders to sustain optimal supply levels.
• Coordinated cashier schedules and breaks, ensuring uninterrupted service during busy hours.
• Provided comprehensive training to new cashiers, resulting in improved team productivity.
• Resolved customer concerns with professionalism, fostering positive relationships and satisfaction.
• Implemented merchandising updates for promotional changes to attract customer attention.
• Kept work areas clean and organized, ensuring a welcoming atmosphere for shoppers.
• Evaluated checkout lane presentations, directing team efforts to uphold high standards.
• Collaborated with management on employee development plans to enhance overall performance.

• Managed multiple tasks while consistently meeting time-sensitive deadlines in fast-paced environment.
• Greeted incoming visitors and provided friendly, knowledgeable assistance at reception.
• Directed calls promptly to appropriate offices, ensuring efficient communication flow.
• Assisted in onboarding new clients and secured necessary paperwork completion.
• Maintained clean reception area to leave a lasting positive impression on visitors.
• Communicated with vendors to manage orders, maintenance requests, and management instructions effectively.
• Enhanced customer satisfaction by addressing inquiries promptly and accurately.
• Sorted incoming mail daily to ensure proper delivery to correct personnel.