LESLIE DE LOS SANTOS
Austin,TX
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Oliver Garden
10.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
Hostess
Texas Road House
04.2021 - 06.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Completed daily side work and opening and closing duties without fail.
- Advised customers about special offerings and menu items to help drive sales.
Education
High School Diploma -
John B Alexander High School
Laredo, TX06.2021
Skills
- Teamwork and Collaboration
- Multitasking Abilities
- Excellent Communication
- Training and Development
- Organization and Time Management
- Flexible and Adaptable
- Positive Learning Environment
Certification
- Certified Food Handler, Issues 04.10.2021
Languages
Spanish
Native or Bilingual
Timeline
Waitress
Oliver Garden
10.2022 - Current
Hostess
Texas Road House
04.2021 - 06.2022
High School Diploma -
John B Alexander High School
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