Leslie Denson
Del Valle,TX
Summary
Organized and dependable candidate with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrates a strong willingness to take on additional responsibilities to meet team goals and contribute to overall success. Possesses exceptional skills in working under pressure and quickly adapting to new situations and challenges, ensuring optimal enhancement of the organizational brand.
Overview
16
16
years of professional experience
Work History
Owner/Manager
Build Works
06.2021 - Current
- As a boutique building company offering general contracting services for new construction, remodeling and consulting services in the residential space, I am responsible for day to day operations
- This includes project management, client relations, maintaining subcontractor relationships, office administration, creating and following a budget, working with the city on permitting and inspection requirements, and ensuring quality workmanship throughout the project.
- Managed day-to-day business operations.
Market Coordinator/Field Associate
Boggy Creek Farm
09.2022 - 09.2023
- BCF is a 5 acre urban farm in the middle of East Austin, with an onsite farmstand where they sell the produce grown on the farm + a variety of items, including meat, dairy, and pantry items from local farms + vendors
- I ran the market, attending to all the details that make coming to the farm an incredible experience
- I was also responsible for inventory + purchasing the all bought-in items
- I also worked in the field, prepping rows, planting, weeding, harvesting, processing the crops, and helping where needed with maintenance around the farm, tending to the chickens, and anything else to help the team
- Additionally, I was the primary contact for the local chefs looking for produce for their daily and weekly menus.
- Implemented social media strategies that amplified brand awareness while driving meaningful engagement with target audiences.
Project Manager
Cibolo Creek Building Co
04.2019 - 05.2021
- Assist the Construction Manager by overseeing the construction process
- Coordinate material deliveries and subcontractors assigned to the project
- Responsible for obtaining required permits, related permit issues, field support, and communicating project status to the Construction Manager and clients throughout the entire construction process.
Sales + Project Manager, Drywall and Paint Division
Greentech Builder
02.2018 - 03.2019
- Acquired several new accounts for the company through outside sales, relationship building and networking
- During my time working in field operations for Greentech, I successfully managed all jobs, meeting the client's expectations on communication, quality, and time of completion.
Account Manager-Director
ALAMO MOBILE X-RAY
10.2015 - 01.2018
- Directly responsible for increasing client retention by 27 percent
- My reputation and commitment helped the company bring in several large new clients while serving as an Account Manager
- As a Director, I revitalized a struggling Client Relations Department through team building, employee relations, and by implementing policies, procedures, and performance standards that were based on achieving excellent customer satisfaction.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Account Manager
PharMerica
03.2010 - 10.2015
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs resulting in 85% + client retention fiscally.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
Administrative Assistant to the Executive Director
Four Sevens Energy
03.2008 - 03.2010
- Safeguarded sensitive information by maintaining strict confidentiality in all aspects of administrative duties.
- Improved internal communication by creating and distributing timely meeting agendas, minutes, and follow-up action items.
- Ensured compliance with company policies and regulatory requirements through diligent record-keeping practices.
- Facilitated smooth event coordination by organizing logistics, materials, and guest registration for conferences and meetings.
- Maintained a professional appearance of common areas including conference rooms and reception area, ensuring a welcoming environment for guests.
- Accelerated problem resolution timeframes by promptly addressing any administrative issues or concerns raised within the office environment.
- Efficiently coordinated travel plans for multiple executives simultaneously while adhering to strict timelines and budgets constraints.
- Enhanced Executive Director''s productivity by effectively managing their schedule, appointments, and travel arrangements.
- Promoted a positive work environment by fostering open communication channels among staff members at all levels of the organization.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Maintained supplies inventory by checking stock to determine inventory level, anticipating needed supplies and placing and expediting orders for supplies.
Education
Diploma -
Burleson High School
Burleson, TX06.1990
Skills
- Verbal and written communication
- Process Improvements
- Records Organization and Management
- Relationship Building
- Project Management
- Bidding processes
- Decision-Making
- Effective leader
- Delegating Work
- Quality Assurance
- Schedule Management
- Customer Retention
Activities
- I am passionate about serving people through volunteer work! I've very much enjoyed being a part of several non-profits in and around my hometown, dedicated to providing nourishment and seeing to the many needs of the homeless community and others. In the past, I have also given my time to Wings of Hope, an equitherepy facility that serves the special needs community by working hands on with the horses and riders as a side walker and leader.
- Yoga - I am currently seeking a 200 hour Yoga Teacher Certification as well as other related ceritications via online classes.
Hiking, Camping, SUP, Farming/Gardening, Cooking, + Thrifting
- The great outdoors - this is where I thrive, connecting with nature! Living in Austin has been incredible with the hundreds of parks, trails, rivers, and lakes available within and surrounding the weird little city. Most often, you will find me out hiking, biking, kayaking, paddle boarding, and camping with my cattle dog, Finnegan.
- I have spent time working on an urban farm and greatly enjoy connecting with the earth. I recently grew an herb garden of my own with much success - fresh herbs just makes food taste better!
- I enjoy cooking and experimenting in the kitchen - creating a variety of delicious plant-based meals.
- I adore retro decor, specifically from the 1970s and love to hunt for unique finds at thrift stores and yard sales.
Timeline
Market Coordinator/Field Associate
Boggy Creek Farm
09.2022 - 09.2023
Owner/Manager
Build Works
06.2021 - Current
Project Manager
Cibolo Creek Building Co
04.2019 - 05.2021
Sales + Project Manager, Drywall and Paint Division
Greentech Builder
02.2018 - 03.2019
Account Manager-Director
ALAMO MOBILE X-RAY
10.2015 - 01.2018
Account Manager
PharMerica
03.2010 - 10.2015
Administrative Assistant to the Executive Director
Four Sevens Energy
03.2008 - 03.2010
Diploma -
Burleson High School
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