Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Supervisor
Capriotti's
11.2022 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Increased customer retention rates by implementing customer feedback into actionable improvements.
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Greeted guests pleasantly and answered menu questions.
Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
Prepared food orders, cooking on grill and operating fry station.
Cultivated warm relationships with regular customers.
Trained new employees by demonstrating tasks and coaching during daily activities.
Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Cashier
7 Eleven Store
02.2022 - 08.2022
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Crew Team Member
Dairy Queen Grill & Chill
10.2020 - 01.2022
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Kept food preparation area, equipment, and utensils clean and sanitary.
Improved customer satisfaction by consistently providing friendly and efficient service.
Greeted customers at drive-thru and took food orders.
Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Used proper techniques to prepare food and ingredients.
Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
Became familiar with products to answer questions and make suggestions.
Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
Trained new employees by demonstrating tasks and coaching during daily activities.
Cleaned and maintained all areas of restaurant to promote clean image.
Cashier
7 Eleven Store
04.2019 - 10.2020
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Cleaner
Jiffy Lube Oil Change Center
10.2018 - 01.2019
Vacuumed cars
Cleaned windows
Checked tire pressure
Topped of under-hood fluids
Cleaned the shop and bathroom
Crew Team Member
Dairy Queen Grill & Chill
05.2016 - 08.2018
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Kept food preparation area, equipment, and utensils clean and sanitary.
Improved customer satisfaction by consistently providing friendly and efficient service.
Greeted customers at drive-thru and took food orders.
Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Used proper techniques to prepare food and ingredients.
Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
Became familiar with products to answer questions and make suggestions.
Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
Trained new employees by demonstrating tasks and coaching during daily activities.
Cleaned and maintained all areas of restaurant to promote clean image.