Welcoming Treatment Coordinator with over 7 years of experience working as an educator for various dentists. Expertise in treatment plans and dental procedures. Excellent recordkeeping, interpersonal and organizational skills.
Overview
15
15
years of professional experience
Work History
Treatment Coordinator
Marina Stepanyan DDS
05.2015 - Current
Laid out potential payment plans for patients.
Researched billing issues, scheduled appointments and verified insurance coverage.
Educated patients on dental benefits and coordinated proper payment with insurance companies.
Explained treatment choices to patients and helped determine best options.
Book appointments incoming/outbound calls
Maintain office inventory
Assist Doctor entering treatment diagnosis
Confirming appoitments
Performed in team leader capacity and organized all treatment and placement activities.
Reviewed X-rays to help patients determine best treatments.
Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Worked closely with patients to deliver excellent and direct individualized patient care.
Receptionist
Krest Family Dental & Braces
06.2008 - 05.2015
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Handled cash transactions and maintained sales and payment record accurately
Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Animo Leadership High School
Los Angeles, CA
High School Diploma -
Southern California Regional Occupation Center
Torrance, CA
06.2008
Skills
Bilingual: English/Spanish
Bookkeeping
Dental Assessment Experience(knowledge of dental terminology,procedures and diagnosis)
Oral cavity charting
Exam Room Preparation
Trained in Microsoft word
Fast learner/Multi Tasker
Organized a d detail oriented
Team player
Additional Information
Objective
Obtain a position within the company utilizing my exceptional customer service and coordinating experience ,to contribute to a team oriented company and further my experiance and development.
Sales Executive at EMAAR Residences Dubai Marina (formerly known as Address Dubai Marina Hotel)Sales Executive at EMAAR Residences Dubai Marina (formerly known as Address Dubai Marina Hotel)