Leslie Diaz
El Paso,TX
Summary
Dedicated Detention Officer with a proven track record in adult and youth detention settings, adept at making quick decisions under pressure while ensuring the safety and security of all individuals. Expertise includes managing headcounts, escorting detainees to virtual appointments with immigration lawyers, and supervising family visits to prevent contraband entry. Highly skilled in logistics and proficient in software applications such as Excel, Word, Zoom, and Teams, contributing to efficient operations and communication. Committed to maintaining a safe environment and fostering respectful interactions between detainees and their families.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Detention Officer
Akima Global Services
El Paso, TX
08.2025 - 04.2026
- Enforced facility security protocols to maintain safety and order among detainees.
- Supervised daily activities of detainees, ensuring compliance with regulations and procedures.
- Managed intake process for new detainees, documenting personal information and property securely.
Youth Care Worker/ Guard
Deployed Services - Migrant Center
01.2023 - 08.2025
- Monitoring daily activities of over 1,000 residents, ensuring compliance with safety and security protocols.
- Supported federal compliance by tracking government-issued inventory and supplies.
- Maintained a secure environment and assisted in logistical support for high-volume residential settings.
Food Server
Decrece LLC - Holloman Air Force Base
10.2021 - 01.2022
- Delivered excellent customer service while following hygiene and portion control standards.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Data Entry Clerk (Exports & Imports)
Space Border Logistics
05.2021 - 09.2021
- Processed international shipment data and documentation with high accuracy.
- Supported estimating and sales teams in quote generation and compliance tracking.
- Maintained organized records.
Cashier
Food King
09.2020 - 03.2021
- Handled financial transactions with precision, maintaining register balance and customer satisfaction.
- Delivered friendly service in a fast-paced retail environment.
Cashier
McDonald's
08.2017 - 08.2020
- Provided consistent service in high-volume conditions, ensuring operational efficiency.
- Complied with corporate food safety and customer care procedures.
Education
High School Diploma -
Austin High School
06-2018
Associate of Arts - Business
El Paso Community College
El Paso, TX06-2027
Skills
- Bilingual
- Records maintenance
- Microsoft Office & Excel
- Time Management & Task Prioritization
- Restraint techniques
- Security procedures
- Headcounts
- Inmate monitoring
- Facility monitoring
- Inmate escorting
- First aid certification
Certification
- Bloodborne Pathogens Training
- Adult First Aid / CPR / AED American Red Cross
- Security Officer Training Level II
- Cleared Background Check (eQIP) U.S. CBP
- T1 clearance, ICE/PSD
LANGUAGES
ENGLISH
SPANISH
Timeline
Detention Officer
Akima Global Services
08.2025 - 04.2026
Youth Care Worker/ Guard
Deployed Services - Migrant Center
01.2023 - 08.2025
Food Server
Decrece LLC - Holloman Air Force Base
10.2021 - 01.2022
Data Entry Clerk (Exports & Imports)
Space Border Logistics
05.2021 - 09.2021
Cashier
Food King
09.2020 - 03.2021
Cashier
McDonald's
08.2017 - 08.2020
High School Diploma -
Austin High School
Associate of Arts - Business
El Paso Community College