Dynamic legal secretary with a proven track record at the Law Offices of Fred Hanassab, adept at document management and client communication. Enhanced office efficiency through meticulous document preparation and proofreading, while fostering strong relationships with clients and court personnel. Recognized for exceptional multi-tasking abilities and commitment to confidentiality.
Overview
2
2
years of professional experience
Work History
Legal Secretary
Law Offices Of Fred Hanassab
11.2024 - Current
Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
Organized files for court proceedings.
Answered and directed calls using multi-line switchboard.
Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
Received and placed telephone calls to clients and prospective clients.
Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
Screened telephone calls and forwarded to appropriate departments.
Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
Filed documents with courts on behalf of attorney.
Transcribed legal documents and phone conversations.
Reduced errors in legal documents by implementing thorough proofreading processes.
Created, indexed, and maintained client binders.
Scheduled all appointments, appearances and briefings.
Developed and maintained filing and retrieval systems.
Enhanced attorney productivity with proficient management of case files and schedules.
Diligently edited legal correspondence for grammar and spelling.
Collaborated with attorneys to prepare comprehensive trial materials, assisting in successful case outcomes.
Trained new staff members on office procedures and best practices, promoting a cohesive team dynamic within the firm.
Improved client satisfaction by providing timely and accurate legal document preparation.
Developed strong relationships with court personnel to ensure smooth filing processes and adherence to regulations.
Streamlined office procedures for increased efficiency in handling legal matters.
Ensured compliance with court rules by staying up-to-date on changing regulations related to filings and other requirements.
Contributed to positive client experiences by offering attentive support during consultations with attorneys.
Implemented new document management system, significantly reducing time spent on document retrieval.
Maintained strict confidentiality of all client and firm information, reinforcing firm's commitment to client privacy.
Managed complex legal document preparation to ensure compliance with court deadlines, contributing to firm's reputation for reliability.
Assisted with preparation of trial binders, ensuring lawyers had all necessary materials for court appearances.
Increased office productivity with introduction of automated transcription software, speeding up documentation process.
Reduced expenses by negotiating with suppliers for office supplies, contributing to firm's cost-saving measures.
Supported case preparation by drafting pleadings, motions, and other legal documents under attorney supervision.
Facilitated positive work environment by organizing team-building activities, leading to improved collaboration among staff.
Conducted thorough legal research for case preparation, enabling attorneys to argue more effectively in court.
Streamlined communication between attorneys and clients by setting up secure online portal for document exchange and updates.
Improved efficiency in legal research and documentation by training new staff on best practices and software tools.
Streamlined billing process, ensuring accurate and timely invoicing for firm's services.
Enhanced accuracy of legal documents by conducting meticulous proofreading, reducing need for revisions.
Fostered more organized office environment by implementing color-coded filing system for physical and digital documents.
Enhanced office efficiency by streamlining filing systems, making critical documents easily accessible for urgent legal matters.
Enhanced onboarding process for new clients by developing comprehensive welcome package, setting positive tone for client relationships.
Coordinated scheduling of client meetings and court dates, improving firm's ability to meet clients' needs promptly.
Improved client satisfaction by providing detailed case updates and maintaining open lines of communication.
Contributed to firm's marketing efforts by updating website and managing social media profiles, increasing online engagement.
Coordinated with external vendors for office maintenance and IT support, ensuring smooth operation of office infrastructure.
Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
Created and printed legal documents for attorneys to review.
Completed data entry of legal documents into electronic filing systems.
Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
Produced and filed various legal documents and electronically preserved updated case record system.
Developed and maintained positive relationships with clients and colleagues.
Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
Amazon Grocer Associate
Amazon Fresh
11.2023 - 01.2025
Handled cash register transactions accurately, ensuring proper handling of customer payments and change distribution.
Promoted a clean and safe shopping environment by regularly maintaining store cleanliness and adhering to safety guidelines.
Contributed to positive team dynamics with strong communication skills and a collaborative attitude.
Reduced product spoilage by closely monitoring expiration dates and rotating stock as needed.
Medical Assistant
Arleta Urgent Care and Family Clinic
06.2024 - 07.2024
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
Empowered patients through education on self-management techniques for chronic conditions.
Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
Enhanced patient care by meticulously recording vital signs and updating patient records.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Facilitated patient education on treatment plans and medications, improving understanding and compliance.
Medical Assistant Intern
Dr. Lilibeth Sy
02.2024 - 03.2024
Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
Obtained client medical history, medication information, symptoms, and allergies.
Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
Collected histories, vitals, and current complaints via patient interviews.
Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
Created and prepared patient charts accurately for clinics and medical professionals.
Welcomed patients and inquired about wellbeing since last treatment.
Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
Contributed to the overall safety of the clinic environment by strictly adhering to infection control and sterilization procedures in all aspects of patient care.
Mcdonald’s Crew Member
Mcdonalds, RHC Management
05.2023 - 12.2023
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Assisted other team members to achieve goals.
Promoted a positive work environment through effective communication and teamwork among staff members.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Trained new team members on procedures, customer service, and sales techniques.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Became familiar with products to answer questions and make suggestions.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Operated cash register to ring up final bill and process various forms of payment.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Prepared products following restaurant, health, and safety standards and procedures.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Paralegal/Executive Administrator to Managing Partner at Law Offices of Joseph E. Ashmore, Jr. P.C./Ashmore Law FirmParalegal/Executive Administrator to Managing Partner at Law Offices of Joseph E. Ashmore, Jr. P.C./Ashmore Law Firm