Leslie Facio
Phoenix,AZ
Summary
Diligent food service worker with successful history in Server/Bartending/Nightlife settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction. Detail oriented and friendly. Always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Ready to extend my experiences and grow as an individual. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
9
9
years of professional experience
Work History
Bottle Server
Samsara
Phoenix
07.2025 - Current
- Implemented beverage service protocols to enhance guest experience and ensure compliance with health regulations.
- Coordinated with kitchen staff to facilitate timely food and beverage delivery during peak hours.
- Analyzed customer needs and delivered personalized upselling solutions to optimize sales and improve overall customer experience.
- Assisted in organizing special events or promotions, contributing to a vibrant atmosphere that attracts guests.
- Assisted in promotional events by engaging customers through social media platforms to boost attendance and revenue.
Bartender/Server
Morning Squeeze
1 N 1st St #100, Phoenix, AZ 85004
12.2020 - Current
- Worked in a very high-paced environment - Delivered exceptional, friendly and fast service - Checked identification to enforce age requirement for alcoholic beverages Prepared beverages and filled food orders for customers - Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Barista
Starbucks
2802 E Indian School Rd, Phoenix, AZ 85016
06.2023 - 04.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
Server/Host/Expo
Arriba Mexican Grill
05.2017 - 02.2020
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies - Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions - Kept register accurate through correct billing, payment processing and cash management practices Monitored guests for intoxication and immediately reported concerns to management - Checked identification to enforce age requirement for alcoholic beverages Prepared beverages and filled food orders for customers - Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns - Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Education
Forensic Science
Maricopa Community Colleges, Phoenix College
Phoenix, AZHigh school diploma -
Mesa High School
Mesa, AZ05.2019
Skills
- Cash handling
- Serving
- Time management
- Food safety
- Customer service
- Barista
- Bartender
- Spanish
- Expediting
- Bilingual
- Host/hostess experience
- Food service
- Barista experience
Timeline
Bottle Server
Samsara
07.2025 - Current
Barista
Starbucks
06.2023 - 04.2024
Bartender/Server
Morning Squeeze
12.2020 - Current
Server/Host/Expo
Arriba Mexican Grill
05.2017 - 02.2020
High school diploma -
Mesa High School
Forensic Science
Maricopa Community Colleges, Phoenix College