Leslie Fast
Brookings,SD
Summary
Dynamic Night Supervisor at Sodexo Campus Services with a proven track record in enhancing operational efficiency and team collaboration. Skilled in inventory control and employee motivation, I foster strong communication to drive exceptional customer service and maintain high safety standards. Committed to achieving results through effective leadership and strategic planning.
Overview
16
16
years of professional experience
Work History
Night Supervisor
Sodexo Campus Services
09.2023 - Current
- Developed strong relationships with staff members through effective communication and leadership efforts.
- Facilitated smooth shift transitions by maintaining open communication between day and night teams.
- Collaborated with daytime supervisors to develop strategies for improved efficiency across all shifts.
- Managed inventory control, ensuring adequate supplies were available for nightly operations.
Assistant Restaurant Manager
Burger King
04.2009 - 09.2023
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
- Managed team of up to 18 restaurant staff, maintaining exceptional customer service and quality standards.
Education
Diploma -
Sioux Valley High School
Volga, SD05.1975
Skills
- Health and safety
- Incident reporting
- Security protocols
- Scheduling coordination
- Training and mentoring
- Supervisory experience
- Employee motivation
- Performance evaluations
- Strong leadership
- Teamwork
- Customer service
- Time management
- Multitasking
- Reliability
- Excellent communication
Timeline
Night Supervisor
Sodexo Campus Services
09.2023 - Current
Assistant Restaurant Manager
Burger King
04.2009 - 09.2023
Diploma -
Sioux Valley High School
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