Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Feinsinger

Hobe Sound,FL

Summary

Detail-oriented professional with a proven track record at Bealls Florida, excelling in shipping and receiving operations. Demonstrated strong problem-solving skills and effective communication, significantly reducing shipping errors through meticulous inspections. Self-motivated and reliable, I enhanced customer satisfaction by resolving conflicts and building lasting relationships.

Overview

8
8
years of professional experience

Work History

Shipping and Receiving Clerk

Bealls Florida
09.2017 - 06.2025
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.

Customer Service Representative

Bealls Florida
09.2017 - 06.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

High School Diploma -

Central Cambria High School
Ebensburg, PA
05.1986

Skills

  • Attention to detail
  • Self-motivated and independent
  • Shipping and receiving
  • Time management
  • Punctual and reliable
  • Warehouse safety
  • Inventory management
  • Labeling accuracy
  • Relationship building
  • Teamwork and cooperation
  • Package handling
  • Effective communication
  • Warehousing operations
  • Interpersonal skills
  • Merchandise staging
  • Stock rotation
  • Shipment tracking
  • Shipping documentation
  • US Driver's license
  • Task prioritization
  • Product knowledge
  • Hazardous materials handling
  • Safety and compliance
  • Packing and crating
  • Problem-solving
  • Materials handling
  • Safety compliance
  • Package labeling
  • Product and materials sorting
  • Basic mathematics
  • Inventory counts
  • Critical thinking
  • Customer relations
  • Handheld scanners
  • Clear communication
  • Hazardous materials

Timeline

Shipping and Receiving Clerk

Bealls Florida
09.2017 - 06.2025

Customer Service Representative

Bealls Florida
09.2017 - 06.2025

High School Diploma -

Central Cambria High School

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