Leslie Fierro
Pflugerville,TX
Summary
Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Family CARES Program Director
Open Door Preschools
2022.05 - Current
- Developed family wrap-around program from ground up, laying out framework, and defining roles.
- Maintained and updated project related documents.
- Provided ongoing direction and leadership for program operations.
- Scheduled staff check-in meetings to discuss new ideas and update participants on program details and milestones.
- Monitored program performance to identify areas for improvement.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Established program policies and procedures to comply with regulatory requirements.
- Facilitated programming by coordinating resources and deliverables
Owner- Community Consultant
The Wonder of Learning Consulting
2018.01 - Current
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees in best practices related to early childhood programming , social services and leadership roles
- Managed day-to-day business operations.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Established and maintained good working relationships with staff from organizations in early childhood education systems , direct care and social services
- Deliver customized professional development at request of client
Program Manager
Avance Inc. - National
2020.07 - 2022.02
- Coached team members on productivity strategies to accomplish challenging goals.
- Interacted with customers and clients to identify business needs and requirements.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Participated in vendor selection and management process for program initiatives.
- Participated in pilot tests and revised programs based on feedback and results.
- Facilitated workshops and conducted one-on-one training to family child care providers, statewide.
- Developed and maintained logistics workflows, procedures and reports.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Researched industry best practices in support of training development and program content.
Early Learning Specialist - Director Mentor
Workforce Solutions Capital Area
2018.08 - 2020.08
- Documented early childhood program interactions, and outcomes to enable addressing pertinent issues.
- Delivered personalized educational, behavioral, and emotional support to program directors, their staff to enable positive learning outcomes.
- Monitored classroom and outdoors activities to promote student safety and adherence to state standards and child care licensing regulations
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Improved behavior by modeling positive choices and teaching socially-acceptable options.
- Worked closely with parents and guardians to address students' issues on multiple fronts.
- Coordinated regular meetings to share and analyze student performance data and success plans with colleagues and parents.
- Conducted assessments of programs to determine individual needs.
- Maintained accurate records of program progress and attendance to mentoring visits
- Provided professional development training to educate faculty and staff on laws and regulations governing Texas Rising Star, best practices in Early Childhood Education, Texas Child Care Regulations.
- Monitored director and teacher performance to evaluate effectiveness of instructional strategies.
- Collaborated with other educators to develop instructional strategies.
- Mentored new teachers on TRS measures, classroom management, child development practices
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
Education
Master of Science - Mental Health And Wellness- Family Dynamics
Grand Canyon University
Phoenix, AZ12.2023
Bachelor of Science - Developmental Psychology
St. Edwards University
Austin, Tx05.1998
Skills
- Policy Implementation
- Financial Management
- Strategic leadership
- Administration knowledge
- Understanding of human resources
- Policy and procedure improvements
- Personnel Supervision
- Procedure writing
- Curriculum Development
- Staff Development
- Lesson Planning
- Child Development
- Regulatory Compliance
- Staff hiring
- Project Management
- Consulting
- Verbal and written communication
- Training and education
- Family Education
- Individualized Education Plans
- Special needs education
- Client Advocacy
- Disability Services
- Individual Support Plans
- Client Confidentiality
- Disability Awareness
Certification
Texas Credentialed Early Intervention Specialist
Languages
Spanish
Native or Bilingual
Timeline
Family CARES Program Director
Open Door Preschools
2022.05 - Current
Program Manager
Avance Inc. - National
2020.07 - 2022.02
Early Learning Specialist - Director Mentor
Workforce Solutions Capital Area
2018.08 - 2020.08
Owner- Community Consultant
The Wonder of Learning Consulting
2018.01 - Current
Master of Science - Mental Health And Wellness- Family Dynamics
Grand Canyon University
Bachelor of Science - Developmental Psychology
St. Edwards University
Texas Credentialed Early Intervention Specialist
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