Leslie Fishel
Glenmoore,PA
Summary
Accomplished, self-motivated, and dependable non-profit management professional and skilled communicator with over 15 years’ experience at optimizing productivity and managing and prioritizing projects across various environments in diverse business requirements. Adept at strategic thinking, time management, marketing, scheduling, reporting, training, and bookkeeping.
Overview
23
23
years of professional experience
Work History
Senior Coordinator of School Programs
Barnes Foundation
Philadelphia, PA
11.2017 - Current
- Manage, coordinate, and oversee School Programs databases, logistics, and other internal systems, increasing success of in-person school groups, online live shows, and Pre-K—12 educator programs each year.
- Create and maintain department schedules and event management/ticketing/reporting systems, communicating effectively with hundreds of educators and collaborators from diverse groups, developing and implementing performance improvement strategies to ensure continuous growth.
- Record, compile, and produce reporting for registration and demographics as needed for grant applications/fulfillment, future projections, and budgeting using multiple systems to ensure Foundation wide success.
- Establish department best practices, perform virtual and in-person trainings, and create training guides for all systems and general department processes and procedures.
- Manage student interns, hosting numerous STAMP (Students at Museums in Philly) high school students and undergraduate college students.
- Direct and implement advertising campaigns, developing marketing plans to ensure departmental success by effective promotion of all school programs, resulting in 250% increase in enrollment in for Summer Teacher Institute, successful launch of new digital programming, and increase of 60% for in-person student visits, from under 10,000 per year to being on track to reach over 15,000 students.
- Write text for web pages and social channels, design teacher and student resources, and implement creative marketing strategies to increase engagement and community, including creation of Barnes Online Student Art Gallery, where student’s work in response to their Barnes experience is digitally displayed.
- Maintains courtesy energy, enthusiasm, and effective working relationships in fast-paced and unpredictable environment of Covid and school scheduling.
Executive Assistant
Barnes Foundation
Merion, PA
07.2015 - 10.2017
- Wrote text for website, produce emails promoting education and public program initiatives, and schedule and facilitate registration for Barnes-de Mazia Education and Outreach and Barnes Horticulture Certificate Programs.
- Managed Barnes Horticulture Education Program and Barnes Merion Arboretum campus by running weekly events meetings, communicating with students, administering credits, tracking prerequisites, and maintaining and communicating calendars/schedules for on-site staff, volunteers, students, contractors, visitors, and groups, providing excellent customer service to diverse populations.
- Established need-based scholarship program for adult education classes, helping to reach Foundation’s goal of improving access to art for all.
- Helped to establish and implement procedures for new educational venture Barnes Certificate Program, a successful program, leading to certificate of completion.
- Created expense reports, budgets and filing systems for management team
- Organized and coordinated yearly conference, supported business and hospitality needs of speakers, and processed travel expenses and reimbursements for guests and staff.
- Facilitated training and onboarding for incoming office staff, assisting Human Resources.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
Office Manager
Violette de Mazia Foundation
Wayne, PA
06.2008 - 07.2015
- Successfully managed all aspects of multimillion dollar educational Foundation, including ordering office supplies, maintaining organization calendars, scheduling and marketing art classes and workshops, and providing outstanding support to customers, staff, and board members.
- Established sound bookkeeping and record retention procedures for accounts payable/receivable and payroll, working closely with CPA to ensure accuracy and compliance with state and federal laws.
- Facilitated all website, database, and system administration and maintenance, including working with developers on planning, design, and implementation of new website and CRM system with class registration/student portal and payment components, using Salesforce and Drupal integrations.
- Collaborated with Foundation president and executive director to help to build and expand educational programming reach 650% with creative marketing strategies.
- Participated in interviewing and hiring process for new staff to support rapid growth.
Benefits Coordinator/Executive Assistant
American Hospital Service Group, Inc
Exton, PA
11.2004 - 01.2008
- Directed and controlled 401K, medical, dental and vision benefit packages and processed monthly remittance and reconciliation for various benefit plans and oversaw and processed bi-weekly payroll for more than 50 total employees.
- Expedited benefit delivery by establishing working relationships with benefit providers and resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
- Observed strict procedures to maintain data and plan participant confidentiality Updated benefit cost summaries for employer cost tracking and checked employees' benefits enrollment for accuracy and inputted all data into broker benefit software.
- Onboarded newly recruited employees and contractors, ensuring employment paperwork, benefit forms, and payroll information was submitted and processed according to state and federal laws
- Intermediary between main office and corporate satellite offices and offsite employees/contractors, military base contacts, and government officials located throughout US, offering excellent customer service, and ensuring proper invoicing/billing, and issuing prompt payments
- Arranged travel for executives and relocating employees, including short term military base housing, permanent housing and rental properties, conference arrangements, hotel accommodations, and occasional overseas relocation.
Store Trainer/Public Relations Manager
Boscov's Department Store
Exton, PA
08.1999 - 11.2004
- Responsible for all aspects of special event planning and execution, including special sales promotions, employee parties and picnics, credit and customer service campaigns, fashion shows, holiday parties, kids’ weekends, cooking shows, debates, and celebrity guest appearances
- Trained new staff on store policies and procedures, customer service expectations, and point of sale terminal operation, including traveling to train employees for six new store openings in locations throughout Northeast.
Education
Delaware County Community College
Media, PA 01.2007 - 05.2007
Skills
Written & verbal communicationundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Coordinator of School Programs
Barnes Foundation
11.2017 - Current
Executive Assistant
Barnes Foundation
07.2015 - 10.2017
Office Manager
Violette de Mazia Foundation
06.2008 - 07.2015
Delaware County Community College
01.2007 - 05.2007
Benefits Coordinator/Executive Assistant
American Hospital Service Group, Inc
11.2004 - 01.2008
Store Trainer/Public Relations Manager
Boscov's Department Store
08.1999 - 11.2004
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