Leslie Fraga
Houston,TX
Summary
Proven performer at H-Town Paintball, adept in customer service and cash handling, showcasing exceptional work ethic and integrity. Elevated customer satisfaction by effectively upselling products and maintaining transaction accuracy. Demonstrated reliability by adapting to flexible schedules, enhancing store revenue and cleanliness standards. Skilled in POS operations and customer relations, contributing significantly to workplace efficiency and success. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier/Office Assistant
H-Town Paintball
12.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Associate of Arts - Nursing
San Jacinto College District
Pasadena, TXHigh School Diploma -
YES Prep Southeast Secondary
353 Crenshaw Rd, Houston, TX 7703406.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Customer Relations
- Order Taking
- Professionalism and Courtesy
- Product restocking
- Payment Processing
- Product Knowledge
- POS system operations
- Cash Drawer Balancing
- Drawer balancing
Languages
Spanish
Professional Working
Timeline
Cashier/Office Assistant
H-Town Paintball
12.2021 - Current
Associate of Arts - Nursing
San Jacinto College District
High School Diploma -
YES Prep Southeast Secondary