Leslie Franklin, C.V.T.
Hereford,AZ
Summary
At New Frontier Animal Medical Center, I honed my expertise in surgical assistance and patient care, demonstrating exceptional multitasking abilities and compassionate client education. My proficiency in diagnostic imaging and intravenous catheterization, coupled with a commitment to high-quality care, significantly enhanced clinic efficiency and patient satisfaction.
I received my certification in veterinary technology in 2009.
I have been the surgery manager for the past 7 years. During that time, I have established training protocols, safety and equipment management regulations and provided my technicians with the opportunity to improve and advance their skills in the area of surgery.
Overview
24
24
years of professional experience
Work History
Veterinary-technician
New Frontier Animal Medical Center
02.2000 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Administered medications to animals in treatment and documented changes in condition.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Collected patient biopsies and blood samples for laboratory analysis.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Answered owner animal health questions and advised on best care practices.
- Improved patient care by assisting veterinarians in diagnosing and treating animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
- Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Maintained detailed records of animal health care and diagnostic treatments.
- Performed fecal examinations, urinalysis and bloodwork.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Collected and prepared specimens for laboratory testing.
- Prepared, sterilized and maintained medical instruments and equipment.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Educated clients on nutrition, preventive health and other animal care.
- Performed dental cleanings using ultrasonic scaler.
- Assisted veterinarians with radiographs and ultrasounds.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Trained and mentored other LVT staff.
- Designed and created client education materials and marketing materials for hospital services.
Education
Certification - Canine Rehabilitation Assistant
Canine Rehabilitation Institute
Coral Springs, FL10.2015
Bachelor of Arts - English Language And Literature
University of Arizona
Tucson, AZ05.2005
Skills
- Intravenous catheterization
- Medication Administration
- Surgical Assistance
- Surgical procedures and support
- Medical History Collection
- General anesthesia monitoring
- Diagnostic Imaging
- IV Medication Administration
- Intravenous injection
- Laboratory skills
- Surgical Preparation
- Pharmacy Duties
- Client Education
- Anesthesia Administration
- Thoracic and abdominal radiograph
- Treatment Administration
- Suture removal
- Nail Trimming
- Emergency and preventive care
- Supply Restocking
- Euthanasia Procedures
- Diagnostic sampling
- Medical record-keeping
- Vaccinations
- Fluid Therapy
- Euthanasia
- Patient Monitoring
- Medication Dispensing
- Patient Positioning
- Medication Labeling
- Intramuscular injection
- Dental Procedures
- Wound treatment
- Instrument pack sterilization
- Lab operations
- Sanitation protocols
- Vital signs
- Anal sac expression
- Fluorescein stain test
- Microscopy techniques
- Radiology Safety
- Emergency Care
- Canine and feline intubation
- Closed-chest CPR
- Animal behavior observation
- Cytocentesis
- Heartworm diagnostic testing
- Urinalysis Techniques
- X-ray review
- Controlled Substance Management
- Aseptic Techniques
- Specimen Preparation
- Ear sample collection
- Surgical scrubbing procedures
- Procedure Support
- Parasite control
- Jugular intravenous catheterization
- Skin scraping
- Wound Management
- Infection Control
- Dietary recommendations
- Patient bathing
- Veterinary office administration
- Tick Removal
- Administering first aid
- Tail restraint
- Rehabilitation techniques
- Restraint pole use
- Responsible and Reliable
- Customer Service
- Surgery and Procedure Preparation
- Patient Charting
- Post-surgical Monitoring
- Inpatient Care
- Appointment Scheduling
- Patient Triage
- IV Fluid Administration
- Clear Communication
- Medical Terminology
- Financial Transactions
- Euthanasia Assistance
- Patient Discharge
- Patient Check-Ins
- Laboratory Testing
- Animal Vaccinations
- Medical Equipment Maintenance
- Medical Histories
- Diagnostic Equipment
- Staff Training
Timeline
Veterinary-technician
New Frontier Animal Medical Center
02.2000 - Current
Certification - Canine Rehabilitation Assistant
Canine Rehabilitation Institute
Bachelor of Arts - English Language And Literature
University of Arizona
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