Leslie Gadowski
Akron,OH
Summary
I would like to obtain a position where I can utilize my skills to the fullest potential . I have years of experience with customer service and strong attention to detail. I am taking classes to become a Licensed Claims Adjuster.
Overview
22
22
years of professional experience
Work History
ICU DIALYSIS TECHNICIAN
Cleveland Clinic
Cleveland, OH, Ohio
01.2015 - Current
- Strong Customer service
- Organized and multitasking
- Peritoneal, CRRT, Tablo, and Ecmo experience
- CPR Certified
- Patient care
- Communication with Staff Doctors via paging system/telephone
- Electronic Medical Records
- Problem solving skill
- Maintains patient confidentiality at all times
- Knowledge of Microsoft Office
- Knowledge and understanding of anti-coagulation therapy
- Prepare machines for patients (setting up, tearing down, cleaning, and maintaining the machines, disinfection of machines per protocol)
- Prepare tunneled catheters for treatment
- Change dressings per protocol
- Verify prescription on machine with orders
- Verify labs levels for potassium and correct bath concentrations and Hepatitis status
- Monitor vitals during treatment
- Communication with RN and MD regarding care and progress of patients
Access Care Coordinator
Fresinius Medical Care
Akron, OH
01.2011 - 01.2015
- To report monthly findings to clinical manager and doctors
- Scheduled fistulagrams with Intervention Radiology
- Established button holes when needed
- Charting of vital signs every half hour
- Initiated treatments and ended treatments with proper technique and PPE
Customer Service
Realtor, Hanna Real Estate
Howard
01.2000 - 01.2010
- Listing of homes
- Sales of homes
- Coordination of signing of paperwork
Education
Associates Degree - Business in Business/Paralegal
Academy of Court Reporting
2003
Skills
- HIPAA
- Technical Support
- Patient Records Administration
- OSHA Regulations
- Quality Improvement Activities
- Patient Data Management Systems
- EMR Systems
- Team Collaboration
- Administrative Support
- Clerical Support
- Employee Training
- Life Support Systems
- Health and Wellness
- Microsoft Office
- Emergency Situations
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Building Customer Trust and Loyalty
- Responding to Difficult Customers
- Upbeat and Positive Personality
- Patient and Empathetic
- Proficiency in Microsoft Office and G Suite
- Excellent Attention to Detail
- Document and Records Management
- Administrative and Office Support
- Policy and Procedure Adherence
Timeline
ICU DIALYSIS TECHNICIAN
Cleveland Clinic
01.2015 - Current
Access Care Coordinator
Fresinius Medical Care
01.2011 - 01.2015
Customer Service
Realtor, Hanna Real Estate
01.2000 - 01.2010
Associates Degree - Business in Business/Paralegal
Academy of Court Reporting