Leslie Garcia
Perris,CA
Summary
Logical operations lead in performing controls and monitoring team productivity. Committed to contributing toward the achievement of the company's operational and strategic objectives. Resourceful Operations Lead known for high productivity and efficient task completion. Excel in communication, problem-solving, and adaptability to drive operational success and improve workflow processes. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities.
Overview
6
6
years of professional experience
Work History
WH Operations Lead
NFI
Perris, CA
10.2022 - Current
- Leading a team to ensure operational processes and procedures are followed efficiently and effectively.
- Developing and implementing effective strategies to optimize operational performance.
- Establishing key performance indicators to track productivity, quality standards.
- Analyzing data from operations logs to identify trends or patterns that could impact performance outcomes.
- Working with multiple websites.
- Work on outbounds, making sure the shipments are processed in the system and creating tasks for the workers to get the product to the corresponding doors assigned.
- Assigning corresponding trailers for the shipments, creating tasks for the yard jockeys to take the trailers.
- Work on inbounds, assigning to the doors once they are cleared and having unloaders unload before the 48 hour mark in the yard.
Distribution CSR Customizing Lead
NFI
Perris, CA
11.2021 - 10.2022
- Worked in Customization processing orders and requests.
- Lead our customizing team, making sure the time they had was enough, or talked about strategies to get orders done.
- Provided customer service support to customers by email.
- Used an RFID scanner to get orders systematically processed to be shipped.
- Learned about warehouse system and how to work with Excel.
Cycle Counter
Whirlpool
Perris, CA
07.2021 - 11.2021
- Performed daily cycle counts on assigned areas to ensure accuracy of inventory records.
- Maintained accurate and updated records of all cycle count activities.
- Investigated discrepancies between physical inventory and system records, and reported findings to management team.
- Conducted monthly audits on a variety of products within the warehouse facility.
- Identified potential problems or errors that could lead to incorrect counts or inaccurate data.
- Resolved any discrepancies between physical inventories and system records promptly.
- Utilized barcode scanners and RFID technology while conducting cycle counts in the warehouse facility.
Cashier
Rio Ranch Markets
Perris, CA
02.2021 - 07.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Cashier
Del Taco
Perris, CA
03.2019 - 05.2020
- Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Learned roles of other departments to provide coverage and keep store operational.
- Directed trash removal and sanitation procedures to keep kitcehn and register area organized.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Maintained knowledge of current menu items, prices, and promotions.
- Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
- Greeted customers promptly and responded to questions.
Education
High School Diploma -
Perris High School
Perris, CA06-2021
Skills
- Friendly, Positive Attitude
- Organized
- Strategizing
- Fast learner
- Communicational
- Procedure Implementation
- Strong team building skills
- People management proficiency
Languages
Spanish
Native/ Bilingual
Timeline
WH Operations Lead
NFI
10.2022 - Current
Distribution CSR Customizing Lead
NFI
11.2021 - 10.2022
Cycle Counter
Whirlpool
07.2021 - 11.2021
Cashier
Rio Ranch Markets
02.2021 - 07.2021
Cashier
Del Taco
03.2019 - 05.2020
High School Diploma -
Perris High School
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