Leslie Garcia

Working for a small business completely transformed my perspective on work. I gained valuable experience in budgeting, managing supplies effectively, and maximizing efficiency with both time and space. When it came to service, I consistently gave 110%, ensuring every guest felt cared for and left happy.

• Demonstrated flexibility in accommodating last-minute changes, contributing to seamless events and satisfied clients.
• Reduced food waste by closely monitoring inventory levels and adjusting orders as needed for optimal efficiency.
• Supported catering team members during high-stress situations, promoting a positive work environment and efficient problem-solving techniques.
• Enhanced overall guest experience through detailed attention to presentation aesthetics, creating visually appealing food displays that showcased culinary craftsmanship.

This job made me realize my love for hospitality. I love being behind the bar and giving my guests the best experience I can offer. I am always looking for ways to improve to not only improve their time here but to insure that they come back again.

• Trained new team members on restaurant procedures, menu items, and performance strategies.
• Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
• Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
• Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
• Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
• Implemented upselling techniques, boosting overall revenue for the restaurant.