Leslie Garcia
Atwater,CA
Summary
Reliable administrative and inside sales support with a background in order processing, invoicing, scheduling, and QuickBooks. Delivers accurate data entry, customer updates, and follow-up that helps keep materials, payments, and service tasks moving on time.
Overview
13
13
years of professional experience
Work History
Online Sales, Inside Sales Representative
Slakey Brother Inc.
Modesto
11.2024 - 07.2026
- Processed orders efficiently and accurately to enhance customer satisfaction.
- Ensured timely order processing to support overall customer service goals.
- Updated customers on material status to ensure clear communication and manage expectations.
- Communicate material status updates to customers.
- Support order approval and processing for timely completion.
- Follow up with purchasing on out-of-stock materials.
- Ensured timely communication with purchasing to reduce delays. reduces delays on out-of-stock materials.
- Coordinate material searches across branches for product transfers.
- Inter-branch material transfers support product availability.
Data Entry
Tripp Security
Atwater
08.2024 - 11.2024
- Completed data entry tasks accurately.
- Performed daily administrative tasks such as filing documents, and data entry.
- Coordinated customer payment processing and bank deposits to ensure timely transactions.
- Managed outstanding invoice collections to maintain cash flow.
- Provided customer service support.
- Assisted with system setup and configuration to ensure operational readiness.
Receptionists
Central Valley Air Conditioning
03.2024 - 08.2024
- Greeted visitors and directed them to appropriate Central Valley Air Conditioning staff.
- Delivered customer service by addressing inquiries and resolving issues to enhance client satisfaction.
- Facilitated message delivery between customers, technicians, and management to ensure effective communication.
- Coordinated service scheduling to optimize technician availability and meet customer needs.
- Scheduled technician appointments using office calendar and dispatch systems.
- Dispatched technicians to job sites based on service requests and priorities.
- Processed incoming mail, faxes, and front desk paperwork.
- Supported billing staff with invoices, account updates, and payment follow-up.
- Procured materials for various construction stages.
Office Manager
Jim's Plumbing Inc.
Atwater
05.2013 - 03.2024
- Facilitated invoicing, payroll, and human resources tasks to support operational efficiency.
- Executed processing of invoices, payments, and billing records for service jobs to ensure accurate financial tracking.
- Managed daily scheduling and dispatching for plumbing service calls.
- Coordinated scheduling and sourced pricing from distributors to optimize resource allocation.
- Ordered materials for projects to ensure timely completion.
- Gathered price quotes from distributors to ensure cost-effective procurement.
- Provided administrative support to management team including preparing reports and presentations.
- Maintained confidential records relating to personnel matters.
Education
Highschool Diploma -
Skills
- Order processing
- Invoice processing
- Payables management
- QuickBooks proficiency
- Data management
- E-commerce operations
- Microsoft Word and Excel
- Customer support
- Teamwork
- Interpersonal communication
- Account management
- Order processing
Timeline
Online Sales, Inside Sales Representative
Slakey Brother Inc.
11.2024 - 07.2026
Data Entry
Tripp Security
08.2024 - 11.2024
Receptionists
Central Valley Air Conditioning
03.2024 - 08.2024
Office Manager
Jim's Plumbing Inc.
05.2013 - 03.2024