Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Gaston

Logistics
Port Wentworth,GA

Summary

Successful Warehouse Clerk with 30 years of experience performing diverse warehouse duties with accuracy and efficiency. Detail-oriented when loading and unloading boxes, preparing shipments and completing documentation. Expert in keeping warehouse clean and organized to mitigate safety risks and make space for incoming shipments. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Reliable Warehouse Assistant with 30 years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50+ pounds. Motivated Warehouse Clerk with strong background in hands-on warehouse operations. Successful in processing outbound shipments, inspecting orders and documenting inventory movements. Proven history of consistently prioritizing safety by wearing protective gear and following company procedures.

Overview

29
29
years of professional experience

Work History

Warehouse Inventory Specialist

Crane Worldwide Logistics
01.2022 - Current
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Checked packages and merchandise for damage and notified vendors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Recorded information, shortages and discrepancies to keep records current and accurate.

Over the Road Truck Driver

Penn Logistix
01.2021 - 01.2022
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Maximized load safety by balancing, securing and weighing products.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
  • Contacted customers to report delayed delivery times.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Verified contents of inventory loads against Bills of Lading.

Shift Supervisor

Walmart Distribution Ctr
01.2006 - 01.2020
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Delivered successful training to more than [Number] employees during [Timeframe] tenure, educating on successful work processes and productivity strategies.
  • Collaborated with internal teams to streamline operations across materials handling, production and shipping.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Developed and enhanced job assignments for [Type] team, planned production schedules and strengthened organization of task flows.
  • Documented daily production and materials usage in [Software] to track data for [Job title] review.
  • Conducted [Timeframe] inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Customer Service Manager

Walmart Super Center
10.2004 - 01.2006
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Followed through with client requests to resolve problems.
  • Introduced higher standards for customer service and increased efficiency by streamlining operations.
  • Exceeded team goals and collaborated with staff members to implement customer service initiatives.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Completed special projects by using effective decision making, critical thinking and time management skills.
  • Monitored customer service operations to assess agent performance and provide feedback.
  • Created customer support strategy to increase customer retention.
  • Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
  • Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
  • Increased regulatory compliance by accurately completing tasks and adhering to safety regulations.
  • Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.

Ready Mix Driver

Titan America
01.2002 - 01.2004
  • Documented time and load delivery volumes, type, locations and purchasers.
  • Maintained proper slump and temperature of concrete in line with customer needs.
  • Performed pre- and post-trip inspections on vehicles to identify and note concerns.
  • Built and deepened relationships with clients like construction companies.
  • Transported ready mixed concrete from plant to construction job sites in alignment with specifications.
  • Inspected, serviced and cleaned mixer truck and equipment, focusing on safety.
  • Maintained safety and efficiency with proper handling of tools, equipment and product.
  • Mapped and followed routes with GPS in alignment with strict timeframes.
  • Commercial truck inspections
  • Followed safe vehicle operations procedures to protect team members and equipment from damage.
  • Inspect vehicles before and after use and troubleshot issues.
  • Trained new drivers on basic tasks and company safety regulations.
  • DOT expert
  • Truck maintenance
  • Maintained clean and functioning agitator truck.
  • [Equipment] safety
  • Valid [State] driver's license

Warehouse Manager

Dixie Contract
01.1994 - 01.2002
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Kept corporate departments and customers updated on critical shipments.
  • Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
  • Enhanced slot control of freight in warehouse by optimizing organization efforts.
  • Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
  • Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.
  • Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
  • Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Directed system updates to boost productivity and control recordkeeping errors.
  • Researched developments in applicable regulations to advise management on necessary changes to company policies.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Expedited resolutions of shipping errors and packaging mistakes.
  • Conducted inventory audits with [Number]% accuracy following company procedures.
  • Conducted research to address shipping errors and packaging mistakes.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Managed scheduling and task delegation for [Number]-member warehouse team.
  • Organized records of vehicles, schedules and completed orders.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Oversaw and motivated team of [Number] employees in warehouse to increase efficiency by [Number]%.
  • Operated [Type] computer system, hand-held inventory control device and calculator to perform [Action].
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Implemented [Type] strategies to improve processes, systems and behavior.

Education

High School Diploma -

First Coast High School
Jacksonville, FL
01.2020

Skills

  • Shipment Verification
  • Office Supplies and Inventory
  • Inventory Records
  • Height and Weight Measurement
  • OSHA Standards
  • Sending Shipments
  • Equipment Maintenance
  • Materials Transport
  • Shipment Coordination
  • Team Collaboration
  • Team Meetings
  • Time Management
  • Handheld Scanners
  • Cycle Counting
  • Work Assignments
  • Part Number Management
  • Accurate Order Fulfillment
  • Monthly Inventory
  • Warehouse Organization
  • Cargo and Freight
  • Log Updates
  • Paperwork Processing
  • Auditing Supplies
  • Inventory Accuracy
  • Order Logging
  • Receiving Orders
  • Update Databases
  • Inventory and Supply Control
  • Inspect Shipments
  • Proper Storage Procedures
  • Supply Chain Improvement
  • Corporate Regulations
  • Great Planning Skills
  • Production Efficiency
  • Equipment Inspection
  • Effective Working Relationships
  • Shipment Procedures
  • General Housekeeping
  • Creative Solutions
  • Alternative Transportation
  • Invoice and Manifest Review
  • Safety Policies and Procedures
  • Regulations Compliance
  • Target Area Checks
  • Team Goals
  • International Shipments
  • Box and Container Packing
  • Shipping Method Optimization
  • Address Checking
  • Work Order Following
  • Barcode Labeling
  • Loading Cargo
  • Inventory Monitoring and Management
  • Equipment Operations
  • Basic Repairs
  • Customer Satisfaction
  • Production Targets
  • Prepare Packages
  • Route Deliveries
  • Damage Identification and Reporting
  • Product and Materials Sorting
  • Production Organization
  • Prioritization
  • Receiving
  • Shipping
  • Organization

Timeline

Warehouse Inventory Specialist

Crane Worldwide Logistics
01.2022 - Current

Over the Road Truck Driver

Penn Logistix
01.2021 - 01.2022

Shift Supervisor

Walmart Distribution Ctr
01.2006 - 01.2020

Customer Service Manager

Walmart Super Center
10.2004 - 01.2006

Ready Mix Driver

Titan America
01.2002 - 01.2004

Warehouse Manager

Dixie Contract
01.1994 - 01.2002

High School Diploma -

First Coast High School

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