Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Quote
Timeline
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Leslie Geringer

Leslie Geringer

ROCK SPRINGS,Wyoming

Summary

Hardworking Deli Clerk with numerous years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments. Energetic Deli Clerk highly trained in using computerized register and payment systems. Knowledgeable in large range of food types and party tray arrangements. Motivated deli clerk/meat cutter offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills. Motivated deli clerk/ meat cutter offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills. Knowledgeable Deli Worker with many years of experience in deli services and operations. Proficient in safe slicer operations and creative sandwich art. Known for providing great customer service and unwavering reliability. Experienced deli clerk/meat cutter brings sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service. Well-organized deli clerk/meat cutter skilled at providing customers with accurate and quick service. Offering numerous years of experience in customer service, preparing food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards. Adaptable deli clerk/meat cutter with excellent customer service record. Accurate in completing orders, replenishing serving stations and cleaning spills. Assisted servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional with superb client engagement skills. Dedicated worker offering extensive history preparing salads, soup and sandwiches for customers. Fulfilled supplementary orders for drinks and desserts before serving ordered food. Excellent multitasker with charming personality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and training in skills. Motivated to learn, grow and excel in any industry, including outside of food service.

Overview

39
39
years of professional experience

Work History

Journeyman Deli Clerk

Safeway
Colorado Springs, CO
06.1997 - 06.2022
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Created appealing food arrangements for party trays and specialized orders.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Planned work for deli team to optimize coverage for busy periods.
  • Learned other teammates' work tasks to train as backup.
  • Calculated total items needed to assemble party trays and placed orders for inventory.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Inspected kitchen equipment and appliances 7 times per week to verify functional operation.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Accurately operated cash register to process customer payments.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Operated slicers, deep fryers and ovens kitchen to prepare meats, vegetables and condiments for service.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Observed customer purchases in line and differentiated between standard portions.
  • Endorsed products by making recommendations and promoting specials, increasing daily sales by 25%.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared salads, soups and sandwiches for customers.
  • Cooked batches of food according to standard recipes.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.

Server

IHOP
Rock Springs, WY
06.2007 - 12.2008
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Increased sales significantly by upselling higher-end products to customers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Inspected dishes and utensils for cleanliness.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Asked customers for feedback, solved problems and filled drinks throughout meal.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Kept track of event finances, initial deposits, due payments and final balances.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Cafe Manager

Kmart
Rock Springs, WY
08.2004 - 05.2007
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Secured daily cash by verifying totals and making nightly deposits.
  • Forecasted demand and scheduled employees effectively to handle coverage needs.
  • Taught servers and cashiers to promote high-profit products and capitalize on cross-selling opportunities.
  • Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
  • Handled business administration functions such as payroll, cash register counting and supply ordering.
  • Grew cafe sales by effectively marketing business and improving customer relations strategies.
  • Supported customers with unique dietary challenges with customizable menu offerings.
  • Responded to emergencies and events occurring outside business hours.
  • Managed display products effectively to achieve consistent sales with minimal waste.
  • Oversaw food preparation and monitored safety protocols.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Developed unique events and special promotions to drive sales.
  • Purchased food and cultivated strong vendor relationships.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Enhanced sales by promoting [Type] products and assisting with creative menu selections.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Motivated staff to perform at peak efficiency and quality.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Cashier

Walmart
Missoula, MT
09.2002 - 06.2004
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Collected and authorized payments of guests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Operated cash register to record transactions accurately and efficiently.
  • Set up new sales displays each week.
  • Learned duties for various positions and provided backup at key times.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.

Service Deli Clerk

Rosauers
Missoula , Mt.
07.1993 - 01.1997
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Calculated total items needed to assemble party trays and placed orders for inventory.
  • Learned other teammates' work tasks to train as backup.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Created appealing food arrangements for party trays and specialized orders.
  • Planned work for deli team to optimize coverage for busy periods.
  • Offered product samples to customers, generating additional sales through taste-testing.

Processor

All Alaskan Seafoods
Kodiak Station, AK
11.1986 - 12.1990
  • Communicated with Processing Supervisor if unable to achieve timeline or resolve error.
  • Inspected finished products for quality and adherence to customer specifications.
  • Maintained organized work area by cleaning and removing hazards.
  • Inspected and trimmed filets of cod and pollock for preparation of bio dry and packaging.
  • worked long hours standing in freezing cold water
  • stood on dock assisting in offloading bags of fish from the fishing boats to the cannery.
  • processed crab as well.

Education

No Degree - Desktop Publishing

City College of Colorado Springs
Colorado Springs, CO

GED -

Billings West High School
Billings, MT
05.1982

Skills

  • Calculating Bills
  • Verbal and Written Communication
  • Critical Thinking
  • Customer Service
  • Employee Training and Supervision
  • Multitasking and Organization
  • Food Production Processes
  • Adaptability and Flexibility
  • Daily Food Preparation
  • Packaging and Labeling
  • Equipment Troubleshooting and Maintenance
  • Cash Drawer Operations
  • Ingredient and Food Preparation
  • Serving and Bussing
  • Managing Orders and Deliveries
  • Payment Processing
  • Stocking and Replenishing
  • Stocking and Replenishment
  • Time Management and Prioritization
  • Cleaning and Sanitizing
  • Cash Handling
  • Collaboration and Teamwork
  • Food Packaging and Labeling
  • Teamwork and Collaboration
  • Kitchen Safety Standards
  • PPE Guideline Compliance
  • Food and Beverage Service
  • Supply Ordering
  • Attention to Detail
  • Dependable and Cooperative
  • Workstation Setup and Breakdown
  • Customer Relations
  • Safe Food Handling
  • Coffee and Tea Service
  • Handling Complaints
  • Special Orders and Dietary Restrictions
  • Inventory Management
  • Food Running
  • Slicer Operation
  • Sales and Promotions
  • Raw Materials Handling
  • Opening and Closing Procedures
  • Preventing Food Spoilage
  • Team Player
  • Commercial Equipment Maintenance
  • Quality Control
  • Customer Needs Assessment
  • Coaching and Training
  • POS System Operation
  • Cutting and Slicing Techniques
  • Portion Control
  • Health and Safety Standards
  • Setup and Breakdown Procedures
  • Restaurant Operations
  • POS Terminals
  • Food Processing
  • Seating and Table Management
  • Waste Reduction
  • Waste Management
  • Conflict Resolution
  • Food-Grade Sanitizers
  • Nutritional Education
  • Health and Safety Compliance
  • Weighing and Measuring
  • Detail-Oriented
  • Temperature Monitoring
  • Server Support
  • Quality Assessment
  • Server and Staff Support
  • Team Leadership

Additional Information

I have been out of the work place for several years due to chronic neck and back issues. Unfortunately it took a very long time to be able to afford the necessary surgery and treatments necessary to get strong and healthy enough to work again. I am able, willing and eager to obtain employment and give 100% to whatever field and position I am hired to do. I am willing and eager to learn and grow with a company and prove myself to an employer who is willing to give me the opportunity to do so, after being absent from the work force for so many years.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Server

IHOP
06.2007 - 12.2008

Cafe Manager

Kmart
08.2004 - 05.2007

Cashier

Walmart
09.2002 - 06.2004

Journeyman Deli Clerk

Safeway
06.1997 - 06.2022

Service Deli Clerk

Rosauers
07.1993 - 01.1997

Processor

All Alaskan Seafoods
11.1986 - 12.1990

No Degree - Desktop Publishing

City College of Colorado Springs

GED -

Billings West High School
Leslie Geringer