Leslie Gillan
Chicago,Il.
Summary
Employee of the Year, Whole Foods 2020
Adaptable quick learner
Friendly
Dependable
Punctual
Overview
6
6
years of professional experience
Work History
Live-In Carer
Best In Home Service
Northbrook, IL
03.2020 - 08.2024
- Monitored client health daily, promptly addressing any concerns or changes in condition to healthcare professionals.
- Provided nutritious meal planning and preparation, catering to individual dietary needs and preferences.
- Implemented personalized care plans designed to address each client''s unique needs and goals effectively.
- Facilitated appointments and transportation arrangements, ensuring timely access to necessary medical care.
- Provided end-of-life care with dignity and respect, ensuring comfort for both the client and their family during difficult times.
- Maintained a clean and comfortable living environment through regular housekeeping duties and laundry services.
- Documented daily observations accurately, providing valuable information for healthcare providers regarding client status.
Customer Service & Sales
Jiffy Lube
Chicago
05.2020 - 04.2021
- Assisted with operations and administrative tasks to support exceptional customer service and sales experiences.
- Exceeded service objectives by applying proven customer service and sales best practices.
- Collaborated with fellow assistants to improve overall team performance and share best practices in customer service and sales support.
- Enhanced employee performance through consistent training and mentoring in customer service and sales techniques.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Food Prep, Floral & Sales Associate
Whole Food Market
Chicago, IL
06.2018 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Food preparation of attractive deli case displays
- Cross trained in Floral department creating floral arrangements and displays
Education
High School Diploma -
St.Scholastica High School
Chicago, IL05.1978
Skills
Compassionate Caregiving
Housekeeping tasks
Reliability and punctuality
Adaptable to change
Meal Preparation
Fast Learner
Reliability
- Time Management
- Multitasking Abilities
Timeline
Customer Service & Sales
Jiffy Lube
05.2020 - 04.2021
Live-In Carer
Best In Home Service
03.2020 - 08.2024
Food Prep, Floral & Sales Associate
Whole Food Market
06.2018 - 03.2020
High School Diploma -
St.Scholastica High School