Summary
Overview
Work History
Education
Skills
Timeline
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Leslie Gillan

Chicago,Il.

Summary

Employee of the Year, Whole Foods 2020

Adaptable quick learner

Friendly

Dependable

Punctual

Overview

6
6
years of professional experience

Work History

Live-In Carer

Best In Home Service
03.2020 - 08.2024
  • Monitored client health daily, promptly addressing any concerns or changes in condition to healthcare professionals.
  • Provided nutritious meal planning and preparation, catering to individual dietary needs and preferences.
  • Implemented personalized care plans designed to address each client''s unique needs and goals effectively.
  • Facilitated appointments and transportation arrangements, ensuring timely access to necessary medical care.
  • Provided end-of-life care with dignity and respect, ensuring comfort for both the client and their family during difficult times.
  • Maintained a clean and comfortable living environment through regular housekeeping duties and laundry services.
  • Documented daily observations accurately, providing valuable information for healthcare providers regarding client status.

Customer Service & Sales

Jiffy Lube
05.2020 - 04.2021
  • Assisted with operations and administrative tasks to support exceptional customer service and sales experiences.
  • Exceeded service objectives by applying proven customer service and sales best practices.
  • Collaborated with fellow assistants to improve overall team performance and share best practices in customer service and sales support.
  • Enhanced employee performance through consistent training and mentoring in customer service and sales techniques.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.

Food Prep, Floral & Sales Associate

Whole Food Market
06.2018 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Food preparation of attractive deli case displays
  • Cross trained in Floral department creating floral arrangements and displays

Education

High School Diploma -

St.Scholastica High School
Chicago, IL
05.1978

Skills

Compassionate Caregiving

Housekeeping tasks

Reliability and punctuality

Adaptable to change

Meal Preparation

Fast Learner

Reliability

  • Time Management
  • Multitasking Abilities

Timeline

Customer Service & Sales

Jiffy Lube
05.2020 - 04.2021

Live-In Carer

Best In Home Service
03.2020 - 08.2024

Food Prep, Floral & Sales Associate

Whole Food Market
06.2018 - 03.2020

High School Diploma -

St.Scholastica High School

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Leslie Gillan