Leslie Gomez Herrera
Hamlet,NC
Summary
Motivational Quality Coordinator with background in team management and quality control analysis. Expert at formulating effective strategies to improve performance. Successful at regulating and testing products to meet compliance requirements following quality control measures.
Overview
3
3
years of professional experience
Work History
Quality Coordinator
Latham Pool Product
Rockingham, NC
06.2020 - 06.2021
- Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
- Made sure each product met industry regulations and standards.
- Investigated performance to maintain employee adherence to quality and safety policies.
- Collaborated with other team members to perform internal QA audits.
- Tested products to check each for defects and flaws to identify and correct quality issues.
Assistant Manager
Burger King
Rockford, IL
05.2018 - 09.2019
- Delegated daily tasks to team members to optimize group productivity.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Worked closely with customers to understand needs and resolve diverse issues.
- Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
- Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
- Interacted with all stakeholders, including [Job title] and [Job title] and explained scope for entire project.
- Maintained focus in role as single point of contact for stakeholders with commitment to successfully completing projects on time and within budget.
- Worked closely with store manager to maintain day-to-day operations.
- Drafted training materials and organized training sessions for [Number] new employees.
- Coached team of [Number] staff members in [Area of expertise] to boost department efficiency.
Education
East High School
Rockford, IL05.2019
Skills
- Experience in product analysis
- Quality improvements implementation
- Leadership proficiency
- Human resource management
- Problem resolution
- Friendly, positive attitude
- Decision-making
- Time management
- Supervision
- Quality assurance experience
- Data collection
Timeline
Quality Coordinator
Latham Pool Product
06.2020 - 06.2021
Assistant Manager
Burger King
05.2018 - 09.2019
East High School
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