Leslie Gonzalez
Edinburg
Summary
At Crumbl Cookies, I excelled as a Baker, mastering at mixing dough for cookies and making frostings while enhancing customer satisfaction through exceptional service and teamwork. My dedication to food safety and cleanliness standards significantly contributed to a seamless operation, showcasing my ability to multitask and communicate effectively in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
Baker
Crumbl Cookies
10.2023 - 07.2024
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Processed customer orders and payment transactions.
- Prepared frostings and other toppings for cakes and pastries.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Packaged finished products for sale.
- Prepared dough for variety of pastries, cakes and breads.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Cleaned and maintained kitchen equipment and oven.
- Followed food safety standards when handling ingredients.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Operated cash registers and processed payments accurately.
- Managed customer service operations, including taking orders and resolving complaints.
Education
No Degree -
University of Rio Grande/Rio Grande Community College
Edinburg, TX06.2028
Skills
- Team Player
- Customer Service
- Active listener
- Food safety and sanitation
- Food Safety
- Kitchen Safety
- Cleanliness standards
- Dough handling
- Chocolate tempering
- Icings and fondant
- Multitasking
- Clear Communication
- Organizational Skills
- Critical Thinking
- Active Learning
- Order Taking
Languages
English
Timeline
Baker
Crumbl Cookies
10.2023 - 07.2024
No Degree -
University of Rio Grande/Rio Grande Community College
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