Leslie Gutierrez
Livermore,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Dispatcherer
Airteks Inc.
11.2022 - Current
- Reviewed and organized daily incoming emails for prompt responses
- Managed dispatching of technicians
- Coordinated and implemented preventive maintenance programs.
- Enhanced collaborative skills to effectively contribute in team environments
- Handled incoming calls with promptness and professionalism
- Coordinated installation schedules for several projects
- Entered data accurately and efficiently into company database
- Scheduled service calls efficiently and effectively with excellent time management skills.
- Coordinated and managed equipment efficiently
Server
Aviation Restaurant & Rooftop Bar
06.2022 - Current
- Acknowledged customer's presence with courteous greeting
- Received and processed customer's orders efficiently
- Bussed tables effectively and efficiently.
- Ensured high standards of cleanliness with silverware polishing
- Served food during busy restaurant shifts while maintaining high standards of customer service and satisfaction.
- Collaborated with team members to ensure smooth workflow and excellent customer service by communicating effectively and anticipating needs.
- Took reservations efficiently
Administrative Assistant
Reuben Borg Fence
05.2020 - 08.2021
- Provided exceptional customer service by greeting and assisting customers
- Handled incoming calls
- Managed appointment scheduling for clients
- Composed professional and effective email correspondences
- Billing
- Performed data entry tasks efficiently and accurately
- Scheduled various installations and ensured timely execution.
Receptionist
Miller’s AC & Heating
08.2018 - 04.2020
- Provided customer greetings
- Managed incoming phone calls
- Scheduled and managed appointments efficiently
- Received payments efficiently and accurately
- Assisted clients via email communication
- Entered data efficiently and accurately
- Billing
- Managed office operations efficiently
Education
Graduate -
Granada High School
Livermore, CA06.2016
Skills
- Quality Customer Service
- Telephone Communications
- Filing Scanning
- Outlook
- QuickBooks
- Scheduling
- Billing
- Google calendar
- Cash Deposits
- Time Management
- Excel
- Word
- Bilingual English / Spanish
- Dispatcher
- 811 USA
- Permit Services
Languages
Spanish
Full Professional
Timeline
Dispatcherer
Airteks Inc.
11.2022 - Current
Server
Aviation Restaurant & Rooftop Bar
06.2022 - Current
Administrative Assistant
Reuben Borg Fence
05.2020 - 08.2021
Receptionist
Miller’s AC & Heating
08.2018 - 04.2020
Graduate -
Granada High School
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