Leslie Gutierrez
Houston,TX
Summary
Organized Tag and Title Clerk proficient in accurately processing and researching vehicle titles in Texas. Customer-oriented and hardworking individual with in-depth knowledge of title processing, recordkeeping and Ignite. Strong mathematical, customer service and data entry skills. Title Clerk with over 1 years of successful experience in processing and handling tags. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Tag and Title Clerk
Parkway Chevrolet
Tomball, TX
09.2018 - Current
- Organized and prepared tax and title documents to transfer ownership of property.
- Arranged payoff checks for trade-ins and new vehicles through Ignite.
- Contacted Texas Motor Vehicle Department to determine status of pending titles.
- Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Performed routine data entry or document management.
- Maintained fiscal records and accounts.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
Optical Manager
America's Best Contacts And Glasses
06.2016 - 08.2018
- Boosted team engagement and workplace satisfaction using managerial and motivational skills.
- Checked finished eye wear to maintain optical standards, customer requirements, and special requests.
- Recorded measurements, adjusted eye wear, and made changes based on customer feedback.
- Completed specialized test, including field of vision, OCTs and pachymetry evaluations.
- Explained prescriptions, optical terminology, and products to customers.
- Managed check-in and check-out procedures, verified patient information and submitted lens orders.
- Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
- Prepared work orders outlining all specifications for new lenses and frames.
- Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
Education
High School Diploma -
Davis High School
Houston, TX06.2016
Skills
- Records management
- Document preparation
- Application Review
- Policy analysis
- Creative problem solving
- Schedule Management
- Researching skills
- Money handling
- Data verification
Languages
Spanish
Full Professional
Timeline
Tag and Title Clerk
Parkway Chevrolet
09.2018 - Current
Optical Manager
America's Best Contacts And Glasses
06.2016 - 08.2018
High School Diploma -
Davis High School