Leslie Hackney
Thelma,KY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job positions.. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Secretary
Unlimited Taxes And More
09.2018 - Current
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Personal Care Aide
On Call
01.2019 - 01.2021
- Maintained clean, safe and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Scheduled and accompanied clients to medical appointments.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted disabled clients to support independence and well-being.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Supervised daily activities and provided assistance to staff.
- Ran errands for patients, did shopping, and picked up other necessities.
- Documented residents' mental status, sleep and eating patterns in medical record books.
Cashier
ZipZone
06.2018 - 04.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Completed inventory counts and ordered merchandise.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Department Lead
Walmart
11.2009 - 09.2017
- Set up displays and trained employees on current promotions.
- Oversaw efficient inventory stocking and supply rotation.
- Managed team schedules, department projects and quality assurance.
- Implemented corporate planograms for new department products.
- Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
- Chaired department meetings covering new implementations, problem-solving and other operational areas.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Systematized Number units of inventory, improving rate of internal loss prevention by Number%.
Education
GED -
Big Sandy Community And Technical College
Prestonsburg, KY12.2020
Skills
- Equipment and Instrument Sterilizatoin
- Business Correspondence
- Database Maintenance
- Data Verification
- Filing Experience
- Multi-Line Phone Systems
- Verbal and Written Communication
- Complex Problem-Solving
- HIPAA Guideline Compliance
- Reception Functions
- Vendor Relations Skills
- Time Management
- Assessment Scheduling
- Confidentiality Understanding
- Keyboarding Skills
- Developing Presentation
- Inventory Purchasing
- Set Appointments
- Inpatient Consultations
- Computers and Technology
- Customer Relations and Communications
- Issue Response and Resolution
- Office Supplies and Inventory
- Organizing and Categorizing Data
- Supply Inventory Control
- Office Equipment Operation
- Staff Orientation and Training
- Running Errands
- Cash Drawer Management
- Organization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Personal Care Aide
On Call
01.2019 - 01.2021
Secretary
Unlimited Taxes And More
09.2018 - Current
Cashier
ZipZone
06.2018 - 04.2020
Department Lead
Walmart
11.2009 - 09.2017
GED -
Big Sandy Community And Technical College
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