Leslie Hampton-McGlaun
Gilbert,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Caregiver
Amanda Senior Care
Mesa, AZ
06.2021 - 08.2023
- Assisted with activities of daily living, including bathing, dressing, grooming, toileting, and eating.
- Provided personal care and companionship to elderly individuals in their homes.
- Transported clients to medical appointments or recreational activities.
- Monitored vital signs and reported changes to the appropriate personnel.
- Encouraged social interaction among clients through conversation or participation in activities.
- Organized client medications for timely administration.
- Responded promptly to emergency situations in a calm manner.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Customer Service Associate
By His Grace Catering service
Detroit, MI
05.2018 - 06.2019
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Resolved customer inquiries in a timely manner.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Followed up with customers after purchase to ensure satisfaction.
- Developed relationships with key clients through regular contact and follow-up communication.
- Answered phone calls from customers promptly and courteously.
- Provided accurate quotes for requested products or services.
- Stayed informed of industry trends by attending relevant workshops and seminars.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
High School Diploma -
Northern High School Detroit Mi
Detroit, MI06.1992
Some College (No Degree) - Nursing
Ross Technical Institute
Detroit, MISkills
- Behavioral Management
- Chronic Disease Management
- Incident Reporting
- Progress Documentation
- First Aid and Safety
- Strong Ethics
- First Aid and CPR
- Complex Problem-Solving
- Respectful and Compassionate
- Multitasking and Organization
Timeline
Caregiver
Amanda Senior Care
06.2021 - 08.2023
Customer Service Associate
By His Grace Catering service
05.2018 - 06.2019
High School Diploma -
Northern High School Detroit Mi
Some College (No Degree) - Nursing
Ross Technical Institute
Similar Profiles
Deborah AdeshinaDeborah Adeshina
Health Unit Coordinator at Amanda Senior CareHealth Unit Coordinator at Amanda Senior Care
Nicolás Bochor PonceNicolás Bochor Ponce
CCO at Amanda CareCCO at Amanda Care
Michael BeckerMichael Becker
Executive Director at Brookdale Senior Living/Elderwood Senior CareExecutive Director at Brookdale Senior Living/Elderwood Senior Care