Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Hayden

TROTWOOD,United States

Summary

Dedicated and compassionate CNA with a proven track record at Cedar Of Lebanon, excelling in patient care and emotional support. Skilled in patient advocacy and toileting assistance, I have effectively collaborated with healthcare teams to enhance patient well-being and ensure high-quality care, fostering positive relationships and achieving improved outcomes.

Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.

Overview

10
10
years of professional experience

Work History

CNA

Cedar Of Lebanon
12.2024 - Current
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

STNA (State Tested Nursing Assistant)

Clipboard Health
08.2022 - Current
  • Kept accurate records of patients' care, condition, and progress.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Assisted with patient transfer and ambulation.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.

Case Manager/Clinician

Access Ohio Mental Health
02.2020 - 06.2022
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Researched best practices and developed strategies to improve program outcomes.

Behavior Health Technician

Nova House Dayton Ouio
07.2018 - 02.2020
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Facilitated on-site activities, support groups, and outings for clients.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Facilitated group therapy sessions to help clients develop coping strategies and social skills.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.

Supervisor

Eastway Behavioral Healthcare
07.2017 - 05.2019
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Responsible for scheduling staff and Day to Day operations, while providing quality and effective therapeutic intervention to adolescents.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Trained new employees and delegated daily tasks and responsibilities.

Representative Payee

Senior Resource Connection
12.2014 - 11.2017
  • Handling Client Financial affairs to ensure client money is being spent on need basis.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle financial requests and questions.
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
  • Learned and followed all organizational policies and procedures to maintain safe and professional working environments.

Education

Bachelor of Science - Business Administration And Management

Central State University
Wilberforce, OH
06-2013

Associate of Arts - Real Estate And Property Management

Sinclair Community College
Dayton, OH
06-2010

Skills

  • customer service
  • Patient care
  • Emotional support
  • Patient advocacy
  • Medical Terminology
  • Supervisor Experience
  • Scheduling
  • Complaint resolution
  • Microsoft/Excel Experience
  • Attention to detail
  • Ability to multitask
  • Ability to work independently and with a team

Timeline

CNA

Cedar Of Lebanon
12.2024 - Current

STNA (State Tested Nursing Assistant)

Clipboard Health
08.2022 - Current

Case Manager/Clinician

Access Ohio Mental Health
02.2020 - 06.2022

Behavior Health Technician

Nova House Dayton Ouio
07.2018 - 02.2020

Supervisor

Eastway Behavioral Healthcare
07.2017 - 05.2019

Representative Payee

Senior Resource Connection
12.2014 - 11.2017

Bachelor of Science - Business Administration And Management

Central State University

Associate of Arts - Real Estate And Property Management

Sinclair Community College

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