Leslie Hebert
Savannah,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Family Services Specialist
Shackelford Funeral Directors
Savannah, TN
10.2022 - Current
- Met with families to plan funerals ahead of time by discussing service options and needs, and personalized monument designs for individuality.
- Provided personal assistance, emotional support and personal care to clients.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Secretary
Shackelford Funeral Directors
Savannah, TN
08.2007 - 10.2022
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Performed administrative duties by creating records for the deceased, typing obituaries, updating the website regularly, initiating death certificates for the doctor's signature and registering deaths once completed, and obtaining cremation permits.
- Detailed record keeping for our cemetery, along with accounts receivable, deed issuance, and designing of monuments in accordance with our by laws.
Affiliate Broker
List 4 Less Realty
Savannah, TN
04.2006 - 08.2007
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Wrote contracts to outline sales and purchases of properties.
- Compared recently sold area properties to determine competitive market prices.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Office Manager
Little's Home Improvements/Quality Insulation
Savannah, TN
10.1996 - 12.2005
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Managed accounting invoices and billings, balanced accounts and created financial reports.
- Gathered financial information, prepared documents, and closed books.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Skills
- Planning and Prioritization
- Administrative Background
- Bookkeeping
- Payroll Administration
- Accounts Receivable and Payable
- Sales Support
- Attention to Detail
- Excellent Multi-Tasking Ability
- Customer Satisfaction
- Confidentiality Understanding
Timeline
Family Services Specialist
Shackelford Funeral Directors
10.2022 - Current
Secretary
Shackelford Funeral Directors
08.2007 - 10.2022
Affiliate Broker
List 4 Less Realty
04.2006 - 08.2007
Office Manager
Little's Home Improvements/Quality Insulation
10.1996 - 12.2005
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