Leslie Heckman
Shippensburg,PA
Summary
I am seeking employment with a company where I can utilize my talents and skills in a way that allows me to grow and expand with the company. Dedicated and proficient Line Lead. Excellent at building a strong and unified team. Very fast learner who can also train effectively as well. Self motivated with strong organizational and time management skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Quality Inspector
Syncreon
09.2018 - 09.2020
- I am responsible for making sure all products are shipped out in correct form , and to the right address along with being packaged correctly for the customer
- I also have to make sure that every package has all the right labels on it before it goes out the door
- I spot check totes and makes sure the right product is being shipped out to the customer
Operations planner
Syncreon
04.2018 - 09.2018
- Planning and dropping orders for all depts
- To be processed and sent out in a timely matter based on carrier, due date, and cut off times for the trucks
- Checking issues with any problem orders that may arise as well …
- Also , making sure all lift drivers have work and know what they are doing from the time they start and threw out the day as well …
- Along with chasing down any issues that is not letting a order be picked or processed ..
Line Lead
Metro Logistics
07.2016 - 04.2018
- I am responsible for anywhere from 14 to 32 people on a line
- It is my job to train them and make sure everything is being done right
- I have to make sure all the counts on the product is right before, and after the shift
- I am responsible for all reports being turned in at the end of the night to be accurate and all supplies are accounted for
- Responsible for making sure the line is cleaned and everything is ready to go for first shift
- It is also my job to make sure all temps that are hired on know what they are doing, and they are on the line working and that they are all accounted for
- I also was responsible for doing audits every hour on the lines that I was running, and making sure that everything was up to qualities standards
Loan Counselor
Pheaa Fedloan servicing
11.2017 - 01.2018
- I am a customer service rep for people that call in and need info on their loans
- I take all their info and direct them to who they may need to talk to about different things
- I also take their payments and send out letters, trouble shoot their online accts and unlock online accts
Bartender
Shippensburg V.F.W
06.2011 - 06.2016
- Responsible for ensuring that the bar was kept cleaned and the service was kept at an optimum level
- Responsible for handling customers that were determined to be at their alcohol limit and issues with fake identification
- Responsible for purchasing and ordering of the alcohol, and making sure the supply was always up to date and accurate
- Responsible for making sure that all cash registers were accurate by the end of every shift
- I was also assumed the duties of temporary manager for several months while the search was underway for a new manager
Receptionist
T.W.F Manufacturing
06.2009 - 06.2011
- Responsible for answering all phone calls in a timely and professional manner
- Responsible for entering all billing into the data base using Quick Books
- Responsible for compiling all of the payroll information for the accountant's office
- Responsible for customer service issues and handling questions and complaints with regard to customer's orders
Lead Manifest, Order processor
Ingram Content Group
05.2002 - 06.2009
- Responsible for logging in the titles of all the magazines into the data base daily, and ensuring that the quantity was accurate
- Responsible for making sure all the orders were the correct weight tolerance for shipping and that the correct paper work and labels were on and in the boxes prior to UPS for shipment
Bus Driver
Lee McBeth&Son
03.1995 - 05.2002
- Responsible for driving all school age children to and from school in a safe and reliable manner
- Responsible for performing a pre-inspection and post- inspection check on my bus before and after ever trip, as well as keeping it maintained at all times
Education
Completed - Real Estate
Preferred Institute
Chambersburg, PA10.2021
High school diploma - General
Lincoln Academy
Houston, TX04.2011
High school diploma -
Lincoln High Academy
01.2011
Skills
- Call Center
- Customer Service
- Quality Assurance
- Quality Inspector
- Quality Control
- QA
- Inspection
- Blueprint
- Excel
- Warehouse Experience
- Supervising Experience
- Microsoft Word
- School Bus Driving Experience
- Order Picker
- School Bus Driving
- Bus Driving
- Delivery Driver Experience
- Loan Officer Experience
- Reach Truck
- RF Scanner
- Order Picking
- Forklift
- Materials Handling
- Shipping & Receiving
- Pallet Jack
- Freight Experience
- Manufacturing
- Inventory Control
- Warehouse Distribution Experience
- Warehouse Management
- Leadership
- Sales
- Warehouse Supervisor Experience
- Packaging
- Shuttle Driving
- Driving
Certification
Driver's License
Assessments
- Merchandise & Supply Storage Skills, 04/01/19, Familiar
- Manufacturing: Quality Inspection, 11/01/19, Highly Proficient
- Attention to Detail, 11/01/19, Proficient
- Basic Computer Skills: PC, 05/01/20, Completed
- Supervisory Skills: Motivating & Assessing Employees, 11/01/20, Proficient
- Sales Skills, 03/01/22, Proficient
- Customer Service, 05/01/20, Completed
- Recruiting, 02/01/22, Familiar
Additional Information - Skills And Abilities
I have some experience in multitasking and prioritizing, I also have a good sense of organization and communication. I am very dependable and a trustworthy person, as well as someone always willing to learn new tasks. I was trained and certified on all lifts including, rabbit jack, stand up lift and also a cherry picker. I also hold a current Class B Commercial Driver's License. I am also CPR certified.
Personal Information
Authorized To Work: US
Timeline
Quality Inspector
Syncreon
09.2018 - 09.2020
Operations planner
Syncreon
04.2018 - 09.2018
Loan Counselor
Pheaa Fedloan servicing
11.2017 - 01.2018
Line Lead
Metro Logistics
07.2016 - 04.2018
Bartender
Shippensburg V.F.W
06.2011 - 06.2016
Receptionist
T.W.F Manufacturing
06.2009 - 06.2011
Lead Manifest, Order processor
Ingram Content Group
05.2002 - 06.2009
Bus Driver
Lee McBeth&Son
03.1995 - 05.2002
Completed - Real Estate
Preferred Institute
High school diploma - General
Lincoln Academy
High school diploma -
Lincoln High Academy
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