Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Leslie Hernandez

Leslie Hernandez

Conroe,TX

Summary

Proven track record of excellence with Montgomery County Hospital District, showcasing exceptional problem-solving and communication skills. Expert in managing high-stakes situations, evidenced by efficiently coordinating events at Magnolia Bells Wedding Venue and enhancing customer satisfaction. Demonstrates unparalleled attention to detail and teamwork, significantly improving operational efficiency.

Overview

10
10
years of professional experience

Work History

Alarm Medic II

Montgomery County Hospital District
09.2022 - 07.2024

Received emergency and non emergency requests for ambulances and or fire department services within established time requirements. Working knowledge of all communications/computer equipmen. Ability to communicate effectively with citizen, medical professional, and public official. Provided basic medical instructions over the phone.

Design and Event Coordinator

Magnolia Bells Wedding Venue
10.2021 - 09.2022

Administrative Management. Oversees design department to ensure products are ordered and delivered for client events. Managing events and addressing potential problems that may arise. Planning for potential scenarios that could impact the integrity of the events. Coordinate, organize, design wedding events while focusing on superior customer service.

Retail Banker II

Woodforest National Bank
05.2021 - 10.2021

Assist customers in-person and by telephone with wide-ranging banking needs.

Manage account needs such as opening new accounts, processing deposits, and controlling access. Complete special banking task such as issuing traveler's checks and cashier's checks. Follow bank policies to prevent fraud, serve customers, and secure cash against loss. Maintain accurate and balanced cash drawers by carefully counting funds and quickly investigating any discrepancy. Offer skilled support in diverse areas of branch operations, including teller line, safety deposit boxes, and vault services. Process special payments such as cash advance payments and wire transfer for customers. Develop relationships with customers, suggested suitable bank services, and met banking needs. Smoothly open, close and update accounts and savings plans for customers.

Event Coordinator

Magnolia Bells Wedding Venue
05.2020 - 05.2021

Maintained records. Organized files. Administrative management. Consulate with brides to understand their desires to execute their visions perfectly. Schedule client meetings. Conduct client meetings. Receive deliveries and greet vendors. Having a great relationship with all vendors. Engaged with customers and guests to monitor satisfaction and achieve event goals. Schedule and conducted meetings with clients to understand requirements and preferences, as well as proposed ideas to improve success of each event. Anticipated client and guest needs to provide quick resolutions to problems and concerns.

ACA Correctional Officer IV

Texas Department Of Criminal Justice
12.2014 - 09.2019

Continuously classified and filed records to keep the system efficient and all information organized. Determined the efficiency, effectiveness, and compliance of accounting procedure through thorough inspectionsand audits. Reported on the findings of each audit via verbal presentations and detailed written reports. Quickly responded to emergencies involving the inmate population or staff, including escapes, fights, and medical issues. Scanned visitors and mail thoroughly to prevent the addition of contraband items to the secure facility. Protected inmates by upholding operational standards and regulation. Upheld the strictest standards for order and discipline to minimize disturbances and keep the peace within the facility.

Continuously evaluated and improved operations and strengthening polices.

Education

Willis High School, Willis, TX

Skills

  • CPR/AED
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Cash Handling
  • Teamwork and Collaboration
  • Customer Service
  • Honest and Dependable
  • Reliable and Responsible
  • Customer service excellence
  • Team Cooperation
  • Active Listening
  • Effective Communication
  • Cash handling and management
  • Data Entry
  • Self Motivation
  • Professionalism
  • Sorting and Filing

Work Preference

Work Type

Part TimeFull Time

Work Location

Remote

Important To Me

Flexible work hoursWork from home option

Timeline

Alarm Medic II - Montgomery County Hospital District
09.2022 - 07.2024
Design and Event Coordinator - Magnolia Bells Wedding Venue
10.2021 - 09.2022
Retail Banker II - Woodforest National Bank
05.2021 - 10.2021
Event Coordinator - Magnolia Bells Wedding Venue
05.2020 - 05.2021
ACA Correctional Officer IV - Texas Department Of Criminal Justice
12.2014 - 09.2019
Willis High School - ,
Leslie Hernandez