Summary
Overview
Work History
Education
Skills
Timeline
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Leslie Hernandez Morales

Wichita,KS

Summary

Administrative professional with experience and knowledge in registrations, audits, inspections and other regulatory procedures in the pharmaceutical industry. Special skill in managing complex documentation, reports and data for reporting and regulatory compliance. Exceptional public relations skills.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Assistant Store Manager

Grocery Mini Market
03.2024 - 05.2024
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Regulatory Affairs Specialist

Servicio Nacional De Sanidad, Inocuidad Y Calidad
03.2023 - 02.2024
  • Prepared and submitted regulatory file applications and supporting documentation.
  • Worked with governance committees to make and evaluate plans.
  • Received, researched and resolved consumer inquiries.
  • Advised executive management on the strategic direction of regulatory activities, incorporating both short-term and long-term goals for the company.
  • Streamlined internal processes for timely submission of regulatory documentation to authorities.
  • Performed and documented quality control checks to maintain compliance with company initiatives.
  • Maintained detailed records of all regulatory activities, enabling quick access during inspections or audits.
  • Ensured consistency in product labeling by reviewing and approving label designs and promotional materials.
  • Interpreted regulatory rules or rule changes and communicated with others through corporate policies and procedures.

Pharmacy Intern

Universidad Nacional Autonoma De Mexico
02.2020 - 12.2022
  • Successfully completed required assessments and evaluations throughout the internship period, demonstrating growth in professional skills and knowledge related to the field of pharmacy.
  • Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
  • Counseled patients on new medications and OTC products.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Used pharmacy software to enter prescription and insurance information.
  • Gained valuable experience in compounding medications for customized patient needs, following strict guidelines and safety measures.
  • Contributed to pharmacy team cohesiveness by offering support and guidance to fellow interns, creating a positive work environment for all staff members.
  • Followed department policies, procedures and best practices for pharmacy operations.
  • Managed drug and supply inventories.
  • Contributed to a welcoming pharmacy environment by maintaining clean workspaces and adhering to strict hygiene protocols.

Education

Bachelor of Science - Pharmacy

Universidad Nacional Autonoma De Mexico
Cuidad De Mexico, Mexico
05.2001 -

High School Diploma -

Centro De Estudios Tecnologicos ,Industriales 51
Cuidad De Mexico ,Mexico
05.2001 -

Skills

  • Regulatory Policies
  • Regulatory Submissions
  • Global Regulatory Compliance
  • Customer Service
  • Inventory Control
  • Retail Operations
  • Work Planning and Prioritization
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Quality Control
  • ISO Standards
  • Document Control

Timeline

Assistant Store Manager

Grocery Mini Market
03.2024 - 05.2024

Regulatory Affairs Specialist

Servicio Nacional De Sanidad, Inocuidad Y Calidad
03.2023 - 02.2024

Pharmacy Intern

Universidad Nacional Autonoma De Mexico
02.2020 - 12.2022

Bachelor of Science - Pharmacy

Universidad Nacional Autonoma De Mexico
05.2001 -

High School Diploma -

Centro De Estudios Tecnologicos ,Industriales 51
05.2001 -

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Leslie Hernandez Morales