Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Herrick

Anita,Iowa

Summary

Dynamic Kitchen Manager with a proven track record at Casey's General Stores Inc, excelling in food safety and inventory management. Recognized for my leadership skills and enhancing team collaboration, I foster a culture of continuous improvement while delivering exceptional customer service and training staff to achieve operational excellence. Communication is the key ingredient to a strong team. I am very intelligent and an extremely fast learner. I welcome new opportunities in my life with the need and want for growth in the future.

Overview

13
13
years of professional experience

Work History

Kitchen Manager

Caseys General Stores Inc
09.2023 - Current
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.

Butchery Section Manager

Bailey Beef Processing
01.2021 - 09.2023
  • Improved customer satisfaction by providing high-quality meat products and exceptional service.
  • Implemented safety procedures to reduce workplace accidents and maintain a clean working environment.
  • Trained new employees in proper butchery techniques, leading to increased productivity and efficiency.
  • Promoted a culture of continuous improvement by encouraging team members to share ideas for process improvements or new product offerings.
  • Addressed customer concerns promptly, resolving issues professionally while maintaining a positive reputation for the department.
  • Developed cross-training initiatives, enabling staff members to work efficiently across various roles within the department.
  • Assisted customers with custom orders, addressing their specific needs and preferences.
  • Collaborated with store management to develop strategies for increasing sales and profitability in the butchery section.

Contractor

Self-employed
01.2013 - 01.2018
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established long-term relationships with clients, resulting in increased repeat business.

Education

General Education -

DMACC
Ankeny, IA

Criminal Justice -

Kaplan University
Urbandale, IA

High School Diploma -

Atlantic Community Schools
Atlantic, IA
05-2005

Skills

  • Multitasking and organization

  • Customer service

  • Food safety

  • Inventory management

  • Staff training and development

  • Staff management

  • Critical thinking

  • Collaboration and teamwork

  • Team leadership

  • Strategic planning

  • Verbal and written communication

  • Goal setting

Timeline

Kitchen Manager

Caseys General Stores Inc
09.2023 - Current

Butchery Section Manager

Bailey Beef Processing
01.2021 - 09.2023

Contractor

Self-employed
01.2013 - 01.2018

General Education -

DMACC

Criminal Justice -

Kaplan University

High School Diploma -

Atlantic Community Schools

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