LESLIE HESTER
Jacksonville,FL
You can outdistance that which is running after you, but not what is running inside you.
Rwandan proverb
Summary
Resourceful Logistics Supervisor with 14 years of experience in overseeing transportation operations to promote on-time delivery. Motivated to negotiate deals for the most suitable and cost-effective carrier. Focused on monitoring and reporting transportation updates to maintain customer satisfaction with prompt deliveries.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Logistics Supervisor
S&P USA Ventilation Systems LLC
01.2008 - Current
- Supervised material flow, storage and global order fulfillment
- Achieved a 98% on-time shipment rate
- Redirected shipments en route in response to customer requests
- Quote rates for shipping using TMS systems
- Work closely with customer service using Microsoft Outlook and by telephone
- Established long-term customer relationships through prompt and courteous service
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
- Picked up incoming stock and delivered materials to designated locations
- Divided cargo received by account number and intended location
- Enforced the on-time shipment of products to create exceptional customer experiences
- Supervised 3 to 5 people within multiple departments
- Build truckload shipments and less than truckload shipments
- Manage expedited shipments as requested, insuring all bill of ladings correctly describes materials on order
- Manage incoming and outgoing lumber count for the ISPM 15 program and maintained IPPC regulation.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Worked with vendors to schedule more outbound truckload shipments to customers
- Conducted research to address shipping errors and packaging mistakes.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Prepared updated shipment reports for executives and clients.
- Monitored and complied with strict budgets by negotiating freight in alignment with needs and specifications.
Traffic Coordinator
Fuji Hunt Photographic Chemicals
01.1995 - 01.2008
- Established long-term customer relationships through prompt and courteous service
- Monitor materials or supplies
- Arrange delivery schedules, estimate delivery dates, examine returned parts for defects, identify best itinerary based on knowledge of routes, inspect products or materials for damage, defects, or shortages, process orders for merchandise, sort mail letters or packages, wrap products
- Confirm orders shipped using JD Edwards software for nightly invoicing
- Adhere to company routing guide, analyze rates using Czar Lite software and Ryder Disc
- Track customer orders to insure timely deliveries, resolve freight issues, file claims for lost and damaged shipments
- Backup for parcel shipment using FedEx Ship Manager.
Education
High School Diploma -
1995
Skills
- Warehouse and manufacturing operations
- Familiar with RF systems
- Safety-conscious
- Fast learner
- Customer Retention
- Current Forklift Certification
- Deadline-driven
- Proficient in MS Office
- InSite Shipping software
- VMFG Software
- Domestic Freight Management
- Freight Processing
- Documentation
Certification
First Coast Manufacturing Association- JU, Jacksonville, FL
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Logistics Supervisor - S&P USA Ventilation Systems LLC
01.2008 - Current
Traffic Coordinator - Fuji Hunt Photographic Chemicals
01.1995 - 01.2008
Orange Park High School - High School Diploma,