Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Hicks

Lansing,MI

Summary

Dependable and organized team player with the ability to communicate effectively and efficiently. Skilled at building relationships with employees across all levels of an organization. High level HRIS analysis and reporting experienced. Efficient and productive while working independently or as a team. Open to new learning opportunities and new career paths. Focused on increasing employee retention and cultivating a positive workplace culture.

Overview

12
12
years of professional experience

Work History

Human Resources Generalist

Ascend Wellness Holdings
Lansing, MI
10.2024 - 02.2025
  • Working onsite managing the Lansing facility 2 days a week and remote the other 3 days working as part of Ascend's shared services team
  • The shared services team was an HR ticket (ZenDesk)based help desk for the entire multi-state company (2400+ employees)
  • HRIS (iSolved, Paychex, Paylocity) analysis & reporting
  • High level excel reporting
  • Monthly business report (MBR) turnover reporting
  • Coordinated employee benefits including health insurance plans through United Healthcare, 401k savings plan, vacation and sick leave policies and other programs.
  • Supported workforce planning and staffing strategies to align with organizational goals and objectives.
  • Workers compensation
  • Union exposure and collaboration
  • Creating Standard Operating Procedures (SOPs)
  • Monitored attendance records to track tardiness or absences in order to enforce attendance policies.
  • Aprroved payroll timecards and templates.
  • Benefits (United Healthcare)
  • Coordinated employee recognition programs to boost morale and reward outstanding performance.
  • Corrective actions
  • Researched and Investigated employee relations issues and conducted meetings with employees and supervisors.
  • Established and maintained trusted relationships around organization to optimize business and employee experience.
  • Maintained employee records in compliance with federal and state laws, ensuring accuracy and confidentiality.
  • HR & METRC compliance
  • COBRA
  • FMLA/LOA
  • Garnishments
  • Employment Verifications
  • I also completed Ascend's High Potential Leadership Training course that Ascend's leadership nominated me for

Human Resources Coordinator

Ascend Wellness Holdings
Lansing, MI
01.2023 - 10.2024
  • Managed HRIS, ensuring efficient data management and reporting capabilities.
  • Time & attendance
  • Training
  • New hire orientation
  • Handled employee discipline and termination to address policy infractions.
  • Culture committee
  • Compliance (METRC)
  • Performance management
  • Policy implementation
  • Employee records
  • DEI
  • Reporting
  • Employee relations
  • Workers compensation

Human Resources/Badging Coordinator

Ascend Wellness Holdings
Lansing, MI
11.2022 - 01.2023
  • Working with the talent acquisition to get new employees badged to work in cannabis in 7 different states
  • Preforming extensive background checks
  • Onboarding new hires in all states
  • Reporting
  • Assisting payroll ith auditing

Human Resources Assistant

Ascend Wellness Holdings
Lansing, MI
07.2022 - 11.2022
  • Updating, preparing, and presenting new hire orientation
  • Conducting interviews/attending hiring events
  • PowerDMS training management
  • Employee file/documents management
  • Employee attendance tracking
  • METRC auditing
  • Planning company events
  • Employee engagement
  • Employee data reporting
  • Site supplies ordering
  • Assisting with Badging

Packaging

Ascend Wellness Holdings
Lansing, MI
11.2021 - 07.2022
  • Preparing, packaging and labeling products
  • Performing hourly and final quality checks to make sure products are up to company quality standards and are compliant

Technician

Quality Pool & Spa
Grand Rapids, MI
04.2021 - 10.2021
  • Installing, maintaining, balancing, and cleaning in-ground swimming pools and spas

Coach

FlannelJax's
Grand Rapids, MI
06.2019 - 03.2021
  • Coaching customers on how to safely throw axes
  • Explaining the games and keeping score for them
  • As well as, checking customers in for or making reservations and selling in-house merchandise

Human Resources Generalist

Joost Vapor LLC & ModFuel Wholesale
Grand Rapids, MI
06.2014 - 06.2019
  • Processing Payroll on systems such as ADP and Paychex
  • Employee onboarding & offboarding
  • Performance management processes
  • Licensure tracking
  • Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs. (Priority Health, Principal Financial, Nationwide, Aflac)
  • Managing documentation, reports & spreadsheets
  • Managing unemployment & tax information
  • Overseeing employee training
  • Overseeing marketing, employee relations, and customer service
  • Maintained employee records in compliance with federal and state laws, ensuring accuracy and confidentiality.
  • Monitored attendance records to track tardiness or absences in order to enforce attendance policies.
  • Managed recruitment processes, including job postings, candidate screening, and interviews, ensuring timely and efficient hiring.
  • Processed paperwork associated with terminations or changes in employment status.
  • Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.

Administrative Assistant

The Mosaic Co.
Hersey, MI
04.2013 - 08.2013
  • Directing incoming and outgoing truck deliveries
  • Front desk receptionist
  • Setting employee meetings
  • Creating spreadsheets
  • Scanning old documents so that they can be stored electronically
  • Planning company events

Education

B.S. - Women, Gender, Sexuality Studies, LGBTQ+ Studies

Grand Valley State University
01.2016

High school or equivalent - psychology

Cadillac High School

Skills

  • CPR
  • First Aid
  • AED
  • Payroll Processing
  • Time & Attendance
  • HRIS
  • ISolved
  • Paychex
  • ADP
  • Paylocity
  • Onboarding/Offboarding
  • Retail Sales
  • Employee Benefits
  • Compliance
  • METRC
  • HR
  • Customer Service
  • Marketing
  • Data analysis & Reporting/Excel
  • Management/Leadership
  • Culture/DEI
  • Employee Retention
  • Talent Acquisition
  • Coaching/Training
  • Active Listening
  • Conflict Resolution
  • Team Building
  • Confidentiality

Timeline

Human Resources Generalist

Ascend Wellness Holdings
10.2024 - 02.2025

Human Resources Coordinator

Ascend Wellness Holdings
01.2023 - 10.2024

Human Resources/Badging Coordinator

Ascend Wellness Holdings
11.2022 - 01.2023

Human Resources Assistant

Ascend Wellness Holdings
07.2022 - 11.2022

Packaging

Ascend Wellness Holdings
11.2021 - 07.2022

Technician

Quality Pool & Spa
04.2021 - 10.2021

Coach

FlannelJax's
06.2019 - 03.2021

Human Resources Generalist

Joost Vapor LLC & ModFuel Wholesale
06.2014 - 06.2019

Administrative Assistant

The Mosaic Co.
04.2013 - 08.2013

B.S. - Women, Gender, Sexuality Studies, LGBTQ+ Studies

Grand Valley State University

High school or equivalent - psychology

Cadillac High School

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Leslie Hicks