Leslie Hinds

Executed independent contractor duties for app-based food and grocery delivery.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
• Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
• Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
• Consulted with customers to assess needs and propose optimal solutions.

Encountered work disruptions during pandemic period.

• Ensured adherence to safety regulations and compliance with state vehicle operation laws.
• Adjusted travel routes based on real-time traffic information to minimize delays.
• Provided safe and efficient transportation for passengers, maintaining a focus on smooth travel.
• Managed vehicle maintenance and monitored operational expenses to ensure reliability.

• Ensured adherence to safety regulations and state laws, assisting passengers with safe vehicle entry, exit, and luggage handling.
• Delivered consistent and scheduled transportation services to customers, enhancing their travel experience.
• Offered informative guidance on local attractions, hotels, and restaurants to enhance passenger satisfaction.
• Managed vehicle maintenance and cleanliness, promptly completed accident reports, and diligently monitored operational expenses.

• Directed vehicular and pedestrian traffic flow safely through construction zones utilizing standardized flagging procedures and signals.
• Communicated effectively with construction personnel to alert them of incoming traffic hazards, contributing to workplace safety and accident prevention.
• Coordinated with supervisors and crews to discuss and implement traffic routing strategies, ensuring efficient control and management of site traffic patterns.

• Acquire new sales through diligent follow-up on leads from phone inquiries and in-home consultations.
• Direct comprehensive training programs and performance evaluations to enhance sales team's development and productivity.
• Oversee installation, maintenance, and repair of flooring, ensuring high-quality workmanship and customer satisfaction.

• Operated a forklift to relocate and stack merchandise, maintaining an organized and efficient warehouse environment.
• Conducted thorough inspections of inbound shipments to ensure merchandise was received without damage.