Leslie Hooks-Marshall
4526 St. Stephens Ch Rd,NC
Summary
Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
Overview
23
23
years of professional experience
Work History
Phlebotomist/ Lab Technician
Accu Reference Medical Lab
01.2023 - Current
- Executed collection of blood samples to ensure accurate diagnostic testing.
- Inputted samples into laboratory computer system to ensure accurate data tracking.
- Executed collection of urine samples to ensure accurate testing and analysis.
- Administered and managed drug screening processes.
- Executed collection of swab samples for herpes, HIV, and other relevant tests.
- Assisted in initiating IVs for patients. Supported healthcare teams in maintaining patient comfort during procedures. Collaborated with staff to ensure timely completion of tasks.
- Managed inventory stock levels and ordered supplies to ensure operational efficiency.
RMA/ Office Manager
Rockwell Family Medicine
Rockwell, NC
10.2018 - 01.2023
- Oversaw daily office operations to ensure seamless workflow and effective scheduling.
- Spearheaded development and implementation of office procedures to boost productivity and minimize inefficiencies.
- Facilitated effective communication between healthcare providers and patients to enhance service delivery.
- Directed inventory management processes to guarantee consistent availability of medical supplies and equipment.
- Performed daily venipuncture procedures to collect blood samples from patients.
- Assessed and prioritized patient needs, escorting individuals to examination rooms for provider evaluation.
- Facilitated completion of documentation for provider's signature.
- Executed collection of urine samples to ensure accurate diagnostic testing.
- Managed incoming phone calls and voicemails to ensure timely communication.
- Managed patient and pharmacy call responses to ensure timely communication.
Patient Coordinator
Dr. Hetal Amin-Patel DDS
Salisbury, NC
01.2003 - 05.2005
- Executed collection of blood samples to ensure accurate diagnostic testing.
- Inputted samples into laboratory computer system to ensure accurate data tracking.
- Executed collection of urine samples to ensure accurate testing and analysis.
- Administered and managed drug screening processes.
- Executed collection of swab samples for herpes, HIV, and other relevant tests.
- Assisted in initiating IVs for patients. Supported healthcare teams in maintaining patient comfort during procedures. Collaborated with staff to ensure timely completion of tasks.
- Managed inventory stock levels and ordered supplies to ensure operational efficiency.
RMA
Pain Clinic of Shelby
Cleveland, NC
05.2005 - 10.2018
- Demonstrated self-motivation and accountability in all professional endeavors.
- Thrived in dynamic, high-pressure environments to ensure operational efficiency.
- Demonstrated ability to excel in both independent and collaborative team settings.
- Demonstrated capacity to rapidly acquire new skills and adjust to evolving environments.
- Assisted in managing front desk operations to enhance customer service experience.
- Managed patient triage and room assignments to optimize workflow efficiency.
- Administered injections to ensure patient health and treatment efficacy.
- Recorded and monitored patient vital signs to ensure accurate health assessments.
- Executed collection of urine and blood samples to ensure accurate diagnostic testing.
- Managed voicemail responses to ensure timely communication with clients.
Education
RMA - Computer And Information Systems
St. Augustine
Florida Firefighter I &2 And EMT - Fire And EMT
Rowan Cabarrus Community College
Salisbury, NC08.2002
High School Diploma -
Mt. Pleasant High School
Mt Pleasant, NC05.2002
Timeline
Phlebotomist/ Lab Technician
Accu Reference Medical Lab
01.2023 - Current
RMA/ Office Manager
Rockwell Family Medicine
10.2018 - 01.2023
RMA
Pain Clinic of Shelby
05.2005 - 10.2018
Patient Coordinator
Dr. Hetal Amin-Patel DDS
01.2003 - 05.2005
RMA - Computer And Information Systems
St. Augustine
Firefighter I &2 And EMT - Fire And EMT
Rowan Cabarrus Community College
High School Diploma -
Mt. Pleasant High School