JeKori King
Saint Charles,MO
Summary
Proactive Restaurant Crew Member Trainer and Manager with extensive experience in training, operations, and customer service. Proven success in onboarding new hires, enhancing team productivity, and maintaining high standards of food safety and quality. Strong skills in staff supervision, process optimization, and customer feedback implementation.
Overview
8
8
years of professional experience
Work History
Restaurant New Restaurant Opener
Raising Canes Restaurants
11.2016 - Current
- Inspected materials and chemicals to maintain high quality and conformance with [State] regulations.
- Removed materials and products from machines and equipment to place materials and products in boxes, trucks or conveyors.
- Opened and closed gates of belts and pneumatic conveyors on machines.
- Recorded pertinent data into company's digital database to document materials used and products created.
- Increased efficiency in handling a high volume of applications by prioritizing tasks effectively in busy periods.
- Optimized inventory management during opening hours, preparing for peak sales periods.
- Reduced downtime during opening hours, ensuring that all systems were operational and ready for day.
- Improved operational efficiency with thorough cleaning and maintenance of opening equipment.
- Enhanced team morale and productivity by consistently opening store on time and preparing workstations for day's tasks.
- Increased operational readiness by performing routine checks on all opening equipment and technology.
- Played key role in emergency preparedness by checking all safety equipment during opening routines.
Restaurant Crew Member Trainer
Raising Cane's Restaurants
10.2016 - Current
- Worked well with teammates and accepted coaching from management team.
- Supported management in training new crew members, leading to improved performance and faster onboarding.
- Took orders, prepared meals, and collected payments.
- Followed food safety protocols and best practices as instructed by ServSafe training.
- Trained new hires in customer service, food preparation and restaurant procedures.
- Demonstrated versatility by cross-training in various stations within the restaurant, contributing to overall team productivity.
- Trained new team members on procedures, customer service, and sales techniques.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.....................................
- Collaborated with subject matter experts to create accurate training content.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
- Facilitated team-building exercises to foster collaboration between department members.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Increased employee competency with creation of targeted skill development paths.
Restaurant Manager
Raising Cane's Restaurants
08.2016 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records..
Restaurant Crew Member
Raising Cane's Restaurants
08.2016 - Current
- Worked well with teammates and accepted coaching from management team.
- Supported management in training new crew members, leading to improved performance and faster onboarding.
- Took orders, prepared meals, and collected payments.
- Followed food safety protocols and best practices as instructed by ServSafe training
- .
Skills
- Excellent customer service
- Patience and Empathy
- Reliability and punctuality
- Cleanliness and hygiene
Timeline
Restaurant New Restaurant Opener
Raising Canes Restaurants
11.2016 - Current
Restaurant Crew Member Trainer
Raising Cane's Restaurants
10.2016 - Current
Restaurant Manager
Raising Cane's Restaurants
08.2016 - Current
Restaurant Crew Member
Raising Cane's Restaurants
08.2016 - Current