A knowledgeable and dedicated administrative assistant with a combined four and a half years of administrative and customer service experience, both management and non-management positions. Skilled at working under pressure in fast paced environments. Strong history of attentive office support, great staff management, training, event planning and department supervision. Ambitious, career-focused individual excited to join my next team.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Rush University Medical Center, RUMC
Chicago, IL
03.2023 - Current
Served as a direct assistant to Administrative Manager and a team of 21 providers in a top ranked program.
Tracked all expenses and reimbursements throughout the department.
Assisted with the planning of special events such as conferences, meetings and workshops by arranging catering services, securing venues and ordering promotional materials.
Coordinated travel arrangements and completed expense reports for travel reimbursement for all providers and department heads.
Managed calendars and scheduling needs for all providers and department heads.
Worked with outside vendors and partners for supply and marketing needs.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Patient Services Coordinator
PT Solutions
Chicago, IL
04.2022 - 03.2023
Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
Scheduled all patient appointments over phone and in person, maximizing productivity.
Obtained insurance verification and authorizations as needed throughout each patients care.
Managed all patient documents including insurance filing and medical records through EPIC system.
Coordinated with patients and healthcare professionals to meet patient needs.
Adhered to HIPAA regulations when handling confidential patient information.
Provided daily interpreter services to Spanish speaking patients.
Oversaw ordering, purchasing and maintenance of clinical equipment.
Assistant Dance Coach
JS Morton High School
Cicero, IL
08.2021 - 07.2022
Assisted the Head Coach with all tasks and implementation of drills. Including teaching choreography and dance technique to group of 24 dancers.
Created daily/weekly/monthly practice and event schedules for dancers throughout the season and pre-season.
Created team budget for the season and tracked all expenses and funds.
Kept track of equipment, uniform and supply needs for the program.
Managing all social media accounts for the program by creating and posting relevant content. (Instagram, Twitter, Youtube, TikTok)
Planned and executed all parent meetings as well as handled all parent communication throughout the season and pre-season.
Planned all fundraising events to help maximize the programs fundraising efforts.
Working alongside administration, athletes, and parents to ensure successful season
Sales Lead Manager
Fabletics
Oak Brook, IL
04.2019 - 08.2021
Was responsible for providing a positive retail experience for all customers and supporting all store sales & operations.
Focused on providing staff support with training, reviewing product information, basic technology support, assisting with customer interactions, and creating an upbeat and positive work environment.
Took charge of planning bi-weekly in-store events and community projects in collaboration with other local trainers and businesses.
Managed store social media page. This included content creation, scheduled posts and managing all interactions on our account.
Create training materials covering product knowledge, selling strategies, brand history, etc.
Implemented incentive schemes to motivate the sales team and boost productivity levels.
Established ambitious goals for employees to promote achievement and surpass business targets.
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