Leslie Hughes
Folsom,LA
Summary
Dynamic and results-oriented professional with a proven track record at Christwood Retirement Community, adept in CCTV Surveillance and fostering positive relationships. Excelled in enhancing safety and security, significantly reducing incidents through effective patrol operations and crisis intervention. Skilled in team leadership and emergency response, consistently delivering high-quality service and operational excellence. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Security Officer
Christwood Retirement Community
06.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Carpenter Foreman
Northshore Renovation
05.2019 - 07.2022
- Mentored junior carpenters to develop their skills, ensuring a well-trained workforce for future projects.
- Increased project efficiency by delegating tasks and supervising a team of carpenters.
- Ensured compliance with building codes by thoroughly reviewing design plans before commencing construction tasks.
- Reduced material waste by implementing accurate measurements, cutting techniques, and proper storage practices.
- Established a positive working environment fostering teamwork and open communication among crew members.
- Enhanced client satisfaction with high-quality craftsmanship in custom carpentry work.
- Contributed to the company''s reputation for excellence through consistent high-quality workmanship on all assigned projects.
- Completed projects on-time and within budget through effective resource allocation and scheduling.
- Resolved issues promptly during the construction process, preventing delays in project completion.
Oil Change Technician
Northside Auto Repair
11.2009 - 03.2018
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Kept shop areas neat, clean, and free of safety hazards.
- Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
- Greeted customers and answered questions about oil changes and other services.
- Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
- Increased overall shop productivity by maintaining a clean and organized work environment.
- Identified additional revenue opportunities by thoroughly inspecting vehicles during oil changes, recommending necessary services or repairs based on findings.
- Contributed to creating a positive work environment by fostering a collaborative and supportive team culture.
- Collaborated with fellow technicians to complete complex jobs efficiently, ensuring minimal disruption to customer schedules.
- Safeguarded customer vehicles from potential damage with diligent care during maintenance procedures, leading to fewer complaints and increased satisfaction rates.
- Adhered to all safety protocols during service procedures, reducing the risk of accidents and injuries in the workplace.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Warehouse Manager
North Lake Moving and Storage
11.2006 - 04.2009
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
Juvenile Detention Officer
Florida Parishes Juvenile Detention Center
01.1993 - 11.2006
- Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
- Conducted room searches for contraband items to maintain a safe environment within the facility.
- Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
- Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
- Completed incident reports when disorder or violence occurs.
- Assisted in the intake process for new detainees, ensuring proper documentation and orientation procedures were followed.
- Served as a mentor for newly hired Juvenile Detention Officers providing guidance on best practices within the profession.
- Promoted positive behavior among detainees by implementing structured daily routines and encouraging adherence to facility policies.
- Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
- Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
- Ensured timely completion of required paperwork including incident reports, progress notes, and evaluations.
- Supervised recreational activities for detainees to promote physical fitness and encourage positive social interactions.
- Enhanced communication with staff by participating in daily briefings, sharing relevant information about detainee activities, needs, and incidents.
- Established positive working relationships and maintained boundaries with resident offenders.
- Documented inmate behavior and activities in logbooks.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
- Responded to emergency situations and de-escalated hostile confrontations.
- Assisted in intake and release of inmates.
- Restrained juvenile inmates when disturbances required physical intervention.
- Enforced rules and regulations to maintain order among inmates.
- Made rounds at specified intervals and conducted head counts and roll calls.
Education
Ged -
Tangipahoa Adult Education
Ponchatoula, LA09.1992
Skills
- Report Writing
- Incident Reporting
- General security
- CCTV Surveillance
- Detail Oriented
- CCTV Monitoring
- Superior customer service
- Physical Fitness
- Surveillance
- Emergency Response
- Patrol operations
- Complex Problem-Solving
- Relationship building and management
- Security Screenings
- Conflict de-escalation
- Staff Management
- Security Equipment Operation
- Metal detector operation
- Emergency Management
- Personnel screening
- Report Generation
- Crisis intervention training
- Workplace Safety
- Patrolling
- Verbal and written communication
- Reliability
- Punctuality
- Security camera monitoring
- First Aid Certified
- Reporting skills
- Self-Defense
- Physical Stamina
- De-Escalation Techniques
- English fluency
- Perimeter security
- Knowledge of supervisory concepts
- Legible report writing
- Report Preparation
- Superb surveillance skills
- Customer Service
- Team Player
- Honest and Dependable
- Reliable and Responsible
- Active Listening
- Ground Patrol
- Team Leadership
- Adaptable and Flexible
- CPR Certified
- Attentive and Observant
Timeline
Security Officer
Christwood Retirement Community
06.2024 - Current
Carpenter Foreman
Northshore Renovation
05.2019 - 07.2022
Oil Change Technician
Northside Auto Repair
11.2009 - 03.2018
Warehouse Manager
North Lake Moving and Storage
11.2006 - 04.2009
Juvenile Detention Officer
Florida Parishes Juvenile Detention Center
01.1993 - 11.2006
Ged -
Tangipahoa Adult Education
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