Leslie Jacklin
Oklahoma City,OK
Summary
Adept at leading teams and optimizing operations, I leveraged my expertise in expense management and quality service at 55 Silver LLC to enhance household efficiency. My background as an Aircraft Maintenance Technician with the Department of Defense showcases my technical acumen, while roles in customer service highlight my ability to foster strong client relationships.
Overview
2025
2025
years of professional experience
Work History
House Manager
55 Silver LLC
Los Angeles, CA
03.2024 - 11.2024
- Organized and maintained household inventory records, including supplies and equipment.
- Created processes for maintaining security protocols within the house premises.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Aircraft Maintenance Technician
Department of Defense
Oklahoma City, OK
09.2015 - 07.2020
- Tested electrical systems, hydraulic systems, and other aircraft components for proper functioning.
- Performed routine maintenance tasks on aircraft, such as cleaning, lubricating, and replacing parts.
- Inspected aircraft components to detect any signs of wear or malfunctioning.
- Maintained records of all maintenance activities for compliance with FAA regulations.
- Used specialized tools such as torque wrenches and micrometers for precise measurements.
Customer Service Representative
Williams Sonoma Inc
Oklahoma City, OK
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Customer Service Representative
CAPITAL GROUP COMPANIES, INC
Indianapolis, IN
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Aircraft Maintenance Technician - Aircraft Maintenance Technician
Metro Technology Center
Oklahoma City, OK04-2015
Some College (No Degree) - Nursing
Marian University
Indianapolis, INSkills
- Grocery shopping
- Expense management
- Quality service
Timeline
House Manager
55 Silver LLC
03.2024 - 11.2024
Aircraft Maintenance Technician
Department of Defense
09.2015 - 07.2020
Customer Service Representative
Williams Sonoma Inc
Customer Service Representative
CAPITAL GROUP COMPANIES, INC
Aircraft Maintenance Technician - Aircraft Maintenance Technician
Metro Technology Center
Some College (No Degree) - Nursing
Marian University
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