Leslie Jackson
Kershaw,SC
Summary
Professional retail management specialist with solid background in merchandising and inventory control. Adept at implementing strategic initiatives that boost in-store performance and customer satisfaction. Known for fostering collaborative team environment and achieving consistent results through flexibility and reliability.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Retail Merchandising Supervisor
Bealls
Camden, SC
01.2023 - 01.2026
- Executed daily cash register counts and confirmed safe balance to uphold financial accountability.
- Managed logistics of unloading and processing incoming truck deliveries.
- Achieved high customer satisfaction ratings through effective problem resolution. Enhanced service delivery by streamlining communication processes. Fostered positive relationships with customers to drive repeat business.
- Designed and implemented strategic display layouts to improve product visibility and accessibility.
- Analyzed customer traffic patterns and implemented layout modifications to improve overall store efficiency.
- Analyzed market trends and developed merchandising strategies to enhance product visibility and attract customers.
- Assisted in maintaining cleanliness of facilities. Supported daily cleaning operations to ensure a hygienic environment. Contributed to upkeep of equipment and supplies.
- Assisted in recruiting candidates through job postings and resume screening. Supported interview processes by coordinating schedules and preparing interview materials. Aided hiring managers in evaluating candidate qualifications and fit.
Assistant Manager
Dollar Tree
Kershaw, SC, Lancaster, SC, And Laurens, SC
08.2021 - 12.2022
- Managed logistics of unloading and processing incoming truck deliveries.
- Executed daily cash register counts and balanced safe to maintain operational efficiency.
- Oversaw the arrangement and reconfiguration of aisles and end caps to ensure effective merchandising.
- Achieved high customer satisfaction ratings through effective problem resolution. Enhanced service delivery by streamlining communication processes. Fostered positive relationships with customers to drive repeat business.
- Assisted in inventory management, ensuring stock levels met demand efficiently.
- Collaborated with management on merchandising strategies to optimize store layout.
- Implemented cash handling procedures to maintain accuracy and security during transactions.
- Supervised daily operations to enhance team performance and customer satisfaction.
Hardlines Team Member
Target
Simpsonville, SC
10.2018 - 12.2020
- Facilitated unloading and processing of merchandise to maintain optimal stock levels.
- Monitored inventory levels and systematically restocked shelves to maintain product availability.
- Managed customer interactions to ensure a positive experience and foster long-term relationships.
- Collaborated with team to ensure accurate inventory management and product displays.
- Assisted customers in locating products and provided exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to promote a positive environment.
- Monitored stock levels and communicated replenishment needs to management effectively.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Reduced inventory discrepancies by accurately performing stock counts and reporting any inconsistencies.
- Handled customer inquiries and complaints professionally, ensuring timely resolutions and positive outcomes.
Overnight Stocker
Walmart
Laurens, SC
03.2014 - 09.2018
- Executed efficient stock replenishment to maintain optimal inventory levels and enhance customer experience.
- Executed aisle and end cap configurations to enhance customer navigation and shopping experience.
- Achieved high customer satisfaction ratings through effective resolution of service issues. Enhanced team performance by streamlining communication processes. Fostered a customer-centric culture that prioritized client needs and expectations.
- Stocked shelves efficiently, ensuring optimal product placement and accessibility for customers.
- Operated handheld scanners for accurate tracking of incoming and outgoing merchandise in compliance with store policies.
- Collaborated with team members to streamline overnight stocking processes, enhancing overall productivity during shifts.
- Conducted regular inspections of stock areas to ensure cleanliness, organization, and adherence to safety standards.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Education
High School Diploma -
Clinton High School
Clinton, SC05.2011
Skills
- Merchandise presentation
- Space optimization
- Pricing strategy
- Consumer behavior
- Promotional planning
- Product assortment planning
- Merchandising software
- Stock control
- Category management
- Store layout design
- Staff training and development
- Safety monitoring
- Workflow management
- Merchandise planning
- Retail operations management
- Product merchandising
- Team conflict management
- Store leadership
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Teamwork and collaboration
- Reliability
- Adaptability and flexibility
- Verbal and written communication
- Task prioritization
- Self motivation
Certification
Driver's License
Languages
English
Timeline
Retail Merchandising Supervisor
Bealls
01.2023 - 01.2026
Assistant Manager
Dollar Tree
08.2021 - 12.2022
Hardlines Team Member
Target
10.2018 - 12.2020
Overnight Stocker
Walmart
03.2014 - 09.2018
High School Diploma -
Clinton High School