Summary
Overview
Work History
Skills
Timeline
OfficeManager

LESLIE JOHNSON

Peoria,AZ

Summary

A versatile, reliable, and efficient professional with diverse experience across various job fields. Known for high organization and independence, excelling in dynamic environments requiring adaptability. Strong analytical skills enable analysis and resolution of complex problems. Excellent computer and communication skills enhance effectiveness in team and project contributions.

Overview

10
10
years of professional experience

Work History

Office Manager

Roverse LLC
01.2022 - Current
  • Responsible for maintaining office services
  • Coordinate and handle all scheduling, and patient needs related to medical transportation
  • Input patient data and invoice amount into billing portal
  • Answer Medicare grievance correspondent with brokers
  • Also responsible for preparing weekly payroll and managing office budgets

SMI Case Manager

Terros Health
11.2018 - 07.2020
  • Assist clients with identifying treatment and recovery goals
  • Worked with the clinical team to engage members
  • Conducted outreach and follow-up services
  • Performed all case management functions associated with caseload including completing assessment and service planning

A/R Specialist (Team Lead)

ServiceMaster
10.2014 - 03.2018
  • Supports leadership
  • Provides training to team members, including communicating team goals and identifying areas for new training or skill checks
  • Organizing workflow and ensuring that employees understand their duties and delegates' task
  • Answer team member questions; provides leadership direction for field cash revenue and administrative process
  • Monitors team completion of daily tasks
  • Also, responsible for daily bank reconciliations for 7 different financial institutes, bank discrepancies and cash variances
  • Duties also include posting cash, live checks, ach and credit card payment to customer accounts

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Data Entry
  • Clear oral/written communication
  • Billing
  • Administrative Support
  • Account Reconciliation

Timeline

Office Manager

Roverse LLC
01.2022 - Current

SMI Case Manager

Terros Health
11.2018 - 07.2020

A/R Specialist (Team Lead)

ServiceMaster
10.2014 - 03.2018
LESLIE JOHNSON