Leslie Kujur
Carrollton,TX
Summary
Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
Renaissance Dallas Addison
Addison, TX
11.2023 - Current
- Conducted weekly meetings with staff members to discuss performance goals and areas needing improvement.
- Ordered supplies for bar and restaurant staff in order to maintain adequate levels of inventory for daily operations.
- Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
- Created monthly financial reports to analyze sales trends, labor costs and other expenses related to the food and beverage department.
- Oversaw food preparation, production and presentation according to quality standards.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Oversaw food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
- Directed staff training and upheld company standards within the restaurant and bar.
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Worked effectively in team environments to make the workplace more productive.
Food and Beverage Assistant Manager
Renaissance Dallas Addison
Addison, TX
08.2022 - 11.2023
- Monitored inventory of food items and supplies, placing orders as needed.
- Ensured compliance with health and safety regulations in the workplace.
- Assisted in the preparation of monthly financial statements for the department.
- Conducted weekly meetings with employees to discuss upcoming events or changes within the restaurant industry.
- Implemented cost-saving measures without compromising quality of products or services provided.
- Resolved customer complaints promptly, efficiently, courteously and professionally.
- Assisted staff by serving food and beverages or bussing tables.
- Inspected dining and serving areas for cleanliness and proper setup.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Supervised and trained staff in food and beverage service standards, procedures and regulations.
Shift Leader
Snappy Salads
Dallas, TX
05.2021 - 08.2022
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
- Ensured compliance with health and safety regulations to provide a safe workplace.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Scheduled staff shifts, considering peak times and individual availability.
- Assisted in training new employees on shift operations.
- Maintained positive working relationship with fellow staff and management.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Food and Beverage Intern
Renaissance Dallas Addison
Addison, TX
11.2019 - 04.2021
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Operated cash registers efficiently during busy periods.
- Stocked supplies such as condiments, napkins, cutlery, and other related items for each meal period.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained professional demeanor during interactions with customers and co-workers.
- Ensured compliance with alcohol awareness programs such as Responsible Alcohol Service guidelines.
- Collaborated with team to deliver timely service of items.
- Displayed knowledge of menu items, their descriptions, pricing, preparation methods and ingredients.
- Greeted customers upon arrival and provided assistance with menu selections when needed.
Intern
The Park Hotel
Kolkata, WB
06.2017 - 11.2017
- Worked in different food and beverage outlets in the hotel and assisted the management staff in the operations as well as maintaining the standards practiced by the hotel.
- Worked in - In room dining , Banquets , Bar , 24 hour coffee shop & restaurant
Education
Bachelor of Science - Hospitality Administration And Management
Institute of Hotel Management Kolkata
06-2019
High School Diploma -
St.Lawrance High School
01-2016
Skills
- Restaurant and Bar Management
- Staff training and leadership
- Guest relations, customer service excellence
- Inventory Management and Cost Control
- Liquor law compliance
- Training and onboarding
- Problem-solving abilities
- Excellent communication
- Brand standards enforcement
Languages
English
Full Professional
Hindi
Limited
Bengali
Native/ Bilingual
Spanish
Elementary
Certification
- Tips
- Tabc
- Servsafe Manager Certification
Accomplishments
- Spiri to Serve Award (2024)
Timeline
Food and Beverage Manager
Renaissance Dallas Addison
11.2023 - Current
Food and Beverage Assistant Manager
Renaissance Dallas Addison
08.2022 - 11.2023
Shift Leader
Snappy Salads
05.2021 - 08.2022
Food and Beverage Intern
Renaissance Dallas Addison
11.2019 - 04.2021
Intern
The Park Hotel
06.2017 - 11.2017
- Tips
- Tabc
- Servsafe Manager Certification
Bachelor of Science - Hospitality Administration And Management
Institute of Hotel Management Kolkata
High School Diploma -
St.Lawrance High School
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