Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Leslie Landaverde

Winchester,VA

Summary

Dynamic administrative professional with a proven track record at Hall Honda, excelling in customer service and data entry. Adept at fostering strong client relationships and streamlining office processes. A dedicated team player skilled in Microsoft Excel and effective communication, committed to enhancing operational efficiency and delivering exceptional support.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Hall Honda
05.2024 - 05.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Maintained inventory of office supplies and placed orders.

Order Picker

Amazon Warehouse
02.2023 - 04.2024
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
  • Organized warehouse shelves and racks to maximize space utilization.
  • Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
  • Maintained high customer satisfaction with accurately picked orders that met or exceeded expectations.

Server

TGI Fridays
05.2018 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Assistant Manager

CiCis Pizza
05.2015 - 04.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Education

High School Diploma -

John Handley HighSchool
Winchester Va
05.2017

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Computer proficiency
  • Filing
  • Strong problem solver
  • Documentation and recordkeeping
  • Office management
  • Database entry
  • Dedicated team player
  • Excel spreadsheets
  • Appointment scheduling
  • Verbal communication
  • Invoice processing
  • Meeting arrangements
  • Fluid Spanish Speaker

Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant

Hall Honda
05.2024 - 05.2025

Order Picker

Amazon Warehouse
02.2023 - 04.2024

Server

TGI Fridays
05.2018 - 08.2023

Assistant Manager

CiCis Pizza
05.2015 - 04.2018

High School Diploma -

John Handley HighSchool

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Leslie Landaverde